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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,814 Reviews

1,814 Reviews of Toyota of Hollywood - Service Center

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October 16, 2023

Daniel thank you so much for your help, its was fast, I appreciate, have great day More

by aracelysboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel attended in service
Oct 16, 2023 -

Toyota of Hollywood FL responded

Thanks for the recognition! Daniel and the team at Toyota of Hollywood are always here to help and hope to see you next time!

October 15, 2023

Very good service and great customer experience Quick and professional Enjoyable and very recommendable Thanks More

by LUISOMO43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Toyota of Hollywood FL responded

Luis, we're glad to know you had a positive experience at Toyota of Hollywood. Thanks for recommending us and sharing your feedback!

October 15, 2023

Overall, I had a good experience here. The workers are pleasant, and my car is running great.The two things I would critique is I was bounced around between 3 service workers before someon More

by obrien.lmc12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Toyota of Hollywood FL responded

We appreciate your feedback and are glad to know that you had a good experience overall at Toyota of Hollywood. We apologize for the wait time and any confusion with our service workers - we're always looking to improve! Thanks again, enjoy your smoothly running car!

October 15, 2023

Service provider was kind and knowledgeable as to what was needed to Service my vehicle More

by MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Toyota of Hollywood FL responded

Thank you for the review, Mark! We appreciate your business and hope to see you again at Toyota of Hollywood!

October 15, 2023

It’s always a smooth process when the car gets serviced at Toyota of Hollywood! Thank you for keeping us safe on the road. More

by VANIEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Toyota of Hollywood FL responded

We're glad to know that your service visits at Toyota of Hollywood are always smooth. Keeping you and all our customers safely on the road is a top priority for us! We appreciate your business and look forward to seeing you again in the future!

October 15, 2023

Service Department member Daniel Metts was terrific. Explained things clearly, called promptly. Problem was that I had been told by Service Manager Lenny in 2021 that I was entitled to 5 additional oi More

by MATTESJUNK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Toyota of Hollywood FL responded

We appreciate your feedback and are glad to know Daniel provided excellent service. We apologize for any confusion regarding the oil changes. It's important that our customers feel informed and satisfied with their experiences, and we would appreciate the chance to speak with you so we can address this issue further. Please contact me at your earliest convenience. Thank you, John Diaz - Service Manager - 954-893-4662

October 15, 2023

Arrived for my appointment for a simple service and then waited 30 minutes for intake. When the attendant then said I might be waiting a few hours for a tire rotation and oil change because it was the weeke More

by New in town
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Toyota of Hollywood FL responded

I'm sorry to read about your recent experience with us. We strive for efficient service, and it's clear we missed the mark during your visit. I understand how frustrating this can be especially when you've made an appointment ahead of time. Please reach out directly so that we can discuss this further and work towards a resolution together. Thank you, John Diaz - Service Manager - 954-893-4662

October 14, 2023

This Dealership is amazing. It’s clean efficient and the service people are polite. My person is Drew Manning and I give him a 10 out of 10. More

by Sunja1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Manning
Oct 16, 2023 -

Toyota of Hollywood FL responded

Sunja, we're delighted to know you had a great experience with Drew Manning and the rest of our team at Toyota of Hollywood. Your 10 out of 10 rating means so much! Thank you for sharing your thoughts — we appreciate it!

October 14, 2023

Y’all did a good job servicing my car thank a lot I will be coming back More

by dairdrianncollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Toyota of Hollywood FL responded

Thank you for the review! We hope to see you again at Toyota of Hollywood!

October 14, 2023

The staff are courteous and professional in the delivery of services required by customer at all times based on my experience. More

by KAJAYI0258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Toyota of Hollywood FL responded

We appreciate your positive feedback! Our team always aims to provide professional and friendly service. Thank you for choosing Toyota of Hollywood — we're here if you need anything else in the future!

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