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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,459 Reviews

2,459 Reviews of Toyota of Hollywood - Service Center

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March 11, 2025

Always very busy but efficient, I had my appointment at 8:00 and was helped right away. They set me up with a ride home and a pick up so it’s very convenient. More

by tylerchong0312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Toyota of Hollywood FL responded

Tyler, we're glad to hear that our team at Toyota of Hollywood ensured your service was efficient and convenient. Thank you for trusting us with your vehicle's care!

March 11, 2025

There is services are great and they are prepared to accommodate.customer needs. I appreciate all the effort the service rep did More

by DAPHNEYV32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia
Mar 11, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience! We're delighted to hear that our team at Toyota of Hollywood was able to accommodate your needs and provide great service. We appreciate the support!

March 11, 2025

Fast and friendly. Inside decor is always great. Sub way wasnt fresh I love the free car wash More

by Brittsilverman86
Recommend Dealer
Yes
Employees Worked With
George
Mar 11, 2025 -

Toyota of Hollywood FL responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Toyota of Hollywood Team

March 10, 2025

Warranty service takes too long. Low priority. Mechanic thought he was speed racer in my car. More

by FRANKFMJ
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Toyota of Hollywood FL responded

We strive for timely service, Frank, and I apologize for any delay during your recent experience. We appreciate your feedback, and will keep it in mind as we work to improve our efficiency. If there's anything else we can do for you, please feel free to reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 10, 2025

I came in on vacation because my car needed an oil change and tired rotation because I had hit the next 10,000 miles on my drive down to Florida. I came in and immediately let them know that I had hit 10 and More

by ...
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Toyota of Hollywood FL responded

I'm sorry to hear about your experience during your visit. It's concerning that you felt pressured into unnecessary services, and I apologize for any misunderstanding or inconvenience caused. We strive for transparency in our service recommendations, so it's disappointing to learn we fell short here. If you'd like to discuss this further or have any other concerns, please feel free to reach out directly. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 10, 2025

La espera para hacer mantenimiento es demasiado larga y eso que es solo un mantenimiento de 5000 millas si es otra cosa como la parte electrónica ya me han dicho que se demoran 7 horas More

by ISA719792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Toyota of Hollywood FL responded

Lamentamos que el tiempo de espera para el mantenimiento haya sido más largo de lo esperado, Isa. Apreciamos su paciencia y estamos trabajando en mejorar nuestros tiempos de servicio. Si tiene alguna pregunta o necesita asistencia adicional, no dude en contactarnos. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 10, 2025

Brandon and technicians are professional, knowledgeable and courteous over at Toyota of Hollywood in FL. More

by VIRGOGEMINI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Silvestre
Mar 10, 2025 -

Toyota of Hollywood FL responded

Thank you for the great feedback! We're delighted to hear that Brandon and our team at Toyota of Hollywood provided a professional experience. We appreciate your support!

March 10, 2025

The advisor who assisted me was amazing and very helpful. He made the all the difference with the experience. More

by sskeets58
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Mar 10, 2025 -

Toyota of Hollywood FL responded

It's great to hear that the advisor made a positive impact on your experience! We appreciate your feedback and hope to continue providing helpful service in the future. If you have any other comments or questions, feel free to reach out. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 10, 2025

Great and timely service for my Highlander. Great lounge to wait in and work using their Wi-Fi. More

by RRAF02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Toyota of Hollywood FL responded

Thank you for trusting Toyota of Hollywood with your Highlander's maintenance. See you next time!

March 10, 2025

The service at Toyota of Hollywood is exceptional. Service manager J.C. is one of the best in the industry and I trust him 100% with the repeated care of my vehicle. More

by JESSICALMONTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.C.
Mar 11, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience! We're delighted to hear that J.C. and the team at Toyota of Hollywood have earned your trust with their exceptional service. We look forward to continuing to care for your vehicle in the future!

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