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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,781 Reviews
Call Service Center (844) 888-0753

1,781 Reviews of Toyota of Hollywood - Service Center

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November 15, 2023

Fast knowledgeable and clean environment nice people that I dealt with from the time I arrived until my vehicle was finished More

by AT.MONEY76
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issah O
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Nov 16, 2023 -

Toyota of Hollywood FL responded

We're glad to know you had a positive experience at Toyota of Hollywood! Our team strives for efficient and knowledgeable service in a clean environment. We appreciate your feedback, thank you!

November 15, 2023

Battery died and David took good care of me. Great Service department. I highly recommend. More

by BSMILES357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Silva
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Nov 16, 2023 -

Toyota of Hollywood FL responded

Thank you for choosing Toyota of Hollywood for your car needs. It's great to know that David assisted you with your battery and provided a great experience during your visit. We appreciate your positive feedback and hope to see you again for any of your future needs!

November 14, 2023

Excellent customer service by Drew and the team. They were very meticulous and professional with the servicing. Highly recommended for all your needs. I love what you did for me, Toyota!!! More

by JENHAUGHTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : drew
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Nov 14, 2023 -

Toyota of Hollywood FL responded

Jen, it's great to know that Drew and our team at Toyota of Hollywood provided you with excellent service! We appreciate your recommendation and kind words. Safe travels until we see you next time!

November 14, 2023

Very nice, the service people are very helpful- especially Drew Manning, he is an asset to that dealership service department. They show make him the service manager!! More

by mlpskinner3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Toyota of Hollywood FL responded

We're glad to know you had a positive experience with our service team, especially Drew! Your feedback is greatly appreciated and we'll make sure it reaches the right ears at Toyota of Hollywood. Thanks for your support!

November 14, 2023

I would give it a ZERO if I could. What a horrific experience. No car wash, no shuttle, no communications. Like pulling teeth More

by xdawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Toyota of Hollywood FL responded

I am very sorry to hear that your service experience didn't meet our usual standards. We understand your frustration with the lack of car wash and shuttle, and we are disappointed that you didn't receive more attentive communication from our team. I would like to step in and see what we can do to make you a happy customer moving forward. Please consider reaching out to me at your convenience. Thank you, John Diaz - Service Manager - 954-893-4662

November 14, 2023

Excellent service by advisor David, very productive and attentive, the service was fast and it didn't take long More

by William Manrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Toyota of Hollywood FL responded

William, we're glad to know that David provided you with excellent and efficient service at Toyota of Hollywood. Thanks for the positive feedback!

November 13, 2023

JC Reyes is awesome. Also the workers that does the servicing. It was very easy to schedule an appointment too More

by tankemar28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Toyota of Hollywood FL responded

We're glad to know that JC and our service team made your experience a positive one at Toyota of Hollywood. Thanks for the shout-out about how easy it was to schedule an appointment! We are here for you and any of your future service needs!

November 13, 2023

It would be nice to get customers the complimentary car wash when they have their car service. More

by MYRIEMARCIA08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Toyota of Hollywood FL responded

We appreciate this suggestion about a complimentary car wash and will keep it in mind. If there's anything else you'd like to add, please let us know, as we are always working to make improvements at Toyota of Hollywood. Take care!

November 13, 2023

This Toyota dealer is where I start my car adventure quest and that is where I will end up my quest. More

by RICKYVANILLASKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Toyota of Hollywood FL responded

Thank you for stopping by to leave Toyota of Hollywood a wonderful review! We are here to help with all of your automotive needs.

November 13, 2023

Good service and attention from the stuff of Toyota of Hollywood. I will come back again More

by ksanchez-hidalgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Toyota of Hollywood FL responded

Thanks for applauding our efforts! We look forward to seeing you next time at Toyota of Hollywood!

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