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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,781 Reviews

1,781 Reviews of Toyota of Hollywood - Service Center

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November 16, 2023

I really feel that the only important thing there is the money, I had a hip replacement surgery and I gave an SUV as a downpayment and asked for a preowned certified vehicle 4 cyl suv , and they show me a b More

by MILENA885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kenzi,was nice sales man.
Nov 16, 2023 -

Toyota of Hollywood FL responded

I'm sorry to read about your experience and the discomfort you felt during your visit. We aim for a respectful, pressure-free environment where our customers' needs are prioritized above all else. It's clear we missed that mark with you, which I sincerely apologize for. Your feedback is important to us as it helps improve our service moving forward. I'd like to step in right away so that I may address your comments directly and see if I can help. If you are willing, please give me a call. Thank you, Said Alkhalaf - General Sales Manager - 954-893-4608

November 16, 2023

You are the best one, who provides good services. Your team is very nice. Thanks!. More

by PIERRELUCITA816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy Waugh. Aaron Cortez. Reginald and Eddie Stanis.
Nov 16, 2023 -

Toyota of Hollywood FL responded

Thank you for stopping by to review Toyota of Hollywood! We will pass along your appreciation to our team. Safe travels!

November 16, 2023

Drew Manning always takes very very good care of me. The service is very professional. I love the area where the customers can wait. It’s nice to have a Restaurant free coffee and plenty of room to work More

by b-rad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Toyota of Hollywood FL responded

We're delighted to know that Drew and our team at Toyota of Hollywood have been able to provide you with such a positive experience! We strive for comfort and convenience in our customer lounge. Thanks for the review, we appreciate it!

November 16, 2023

Great service. Courteous and friendly employees. Prompt service. Courtesy ride from and back to dealership. More

by JORGE33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Toyota of Hollywood FL responded

Jorge, we're glad to know you had a great experience with our team here at Toyota of Hollywood. Thanks for highlighting the prompt service and courtesy ride! We will be sure to pass along your kind words.

November 15, 2023

I’ve purchased two vehicles here. The service department has been, with few exceptions, quick & efficient in getting me in & out & back on the road. More

by kwcfla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC Reyes
Nov 15, 2023 -

Toyota of Hollywood FL responded

We're glad to know that you've had positive experiences with our service department at Toyota of Hollywood. We always aim for efficiency and quickness so you can get back on the road as soon as possible! Thanks for choosing us twice over, we appreciate it!

November 15, 2023

Best account server ever. Explain, detail, help, inform. Always pending about our needs and giving the best recommendations More

by FALOTOZU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominican Queen
Nov 16, 2023 -

Toyota of Hollywood FL responded

We're so glad to know that you had a great experience with us at Toyota of Hollywood. It's our goal to provide detailed and helpful service, Thanks for the positive feedback!

November 15, 2023

The service representative, Lacey Cordon, is not only very diligent but trustworthy. The service representative for us is very important in the decision of where to service our 3 Toyotas. More

by denise.souffront
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey Cordon
Nov 15, 2023 -

Toyota of Hollywood FL responded

We're delighted to know that Lacey's diligent and trustworthy service has made a positive impact on your experience at Toyota of Hollywood. It's great to have you as part of our family, servicing all three Toyotas with us! We look forward to seeing you soon, Denise!

November 15, 2023

Amazing , He calls back make sure the car is safe to drive. He check the tire and complete the oil change. More

by JENNIFERIOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Toyota of Hollywood FL responded

Jennifer, we're glad to know you had such a positive experience at Toyota of Hollywood. Ensuring your car is in top shape and ready for the road is our priority! Thanks for sharing this review.

November 15, 2023

I’m stable customer. Tge service was Very efficient. they didn’t what I need. The charge are good.price More

by MAGALLYMACHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Toyota of Hollywood FL responded

We're glad to know you found our service efficient and pricing satisfactory at Toyota of Hollywood. We appreciate your loyalty as a customer, thank you for the review!

November 15, 2023

I was at Toyota in Hollywood for the overhaul of my truck, I was immensely satisfied with the service, speed and quality of the work, which I congratulate everyone involved. More

by luciano_massaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andris Prado e Carlos Neves.
Nov 15, 2023 -

Toyota of Hollywood FL responded

Luciano, we're so glad to know you had a great experience with the service and speed at Toyota of Hollywood. Thanks for your kind words about our team's work!

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