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Toyota of Hollywood - Service Center

Hollywood, FL

4.3
1,332 Reviews
Call Service Center (844) 888-0753

1,332 Reviews of Toyota of Hollywood - Service Center

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September 04, 2023

I am very pleased with the service provided. I was well informed of every detail before hand. Lacie was very courteous and polite. More

by mrthsmll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacie Derose
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Sep 05, 2023 -

Toyota of Hollywood FL responded

We're glad to know you had a positive experience with us at Toyota of Hollywood! It's great that Lacie was able to assist and provide the information you needed. Thanks for your review!

Helpful
September 04, 2023

Everything was good . I am satisfied with the service. Especialmente from j c. Thanks a lot More

by GUILLERMOBMONTERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J c
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Sep 05, 2023 -

Toyota of Hollywood FL responded

Thanks for sharing your appreciation for Toyota of Hollywood and our team! We look forward to your next visit!

Helpful
September 04, 2023

All of the Work was ok but they don t found my leak on my left front tire And all the week i havé too put air on m’y tire ! More

by y.houletoyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Toyota of Hollywood FL responded

I am sorry to learn about the issue with your tire. We strive for complete customer satisfaction at Toyota of Hollywood and would like to address this concern promptly. Please feel free to reach out so we can assist you further! -John Diaz - Service Manager - 954-893-4662

Helpful
September 04, 2023

Great service! Was in and out. Brian took care of me and always exceeds expectations!! More

by ANGELICA G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Toyota of Hollywood FL responded

Thank you for this awesome review of Toyota of Hollywood! Brian will be glad to hear you appreciated his help. Safe travels!

Helpful
September 03, 2023

Service delivery by the dealer, unmatched, it is more than excellent. The sales personnel are professional, wish anyone in search of customer satisfaction could pay a visit and have an experience More

by CRCHIWAURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard, Mack
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Sep 05, 2023 -

Toyota of Hollywood FL responded

We're delighted to know you had such a positive experience with our team at Toyota of Hollywood. We strive for excellence in customer satisfaction and it's great to see that reflected in your visit!

Helpful
September 03, 2023

I spent 5 hours waiting for the carn not good 🙏🙏🙏very tired yesterday but thanks More

by JEANGILLESCLAUDE004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandra Molina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2023 -

Toyota of Hollywood FL responded

Jean, we strive to deliver timely service and I apologize if the wait was longer than anticipated. We will keep your feedback in mind in our constant effort to improve our efficiency. If there's anything else you'd like to add, please reach out to me directly. Thank you, John Diaz - Service Manager - 954-893-4662

Helpful
September 03, 2023

Always quick with getting in for appointments Also my tech JC is excellent. Explains everything More

by TR236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
Report | Print
Sep 05, 2023 -

Toyota of Hollywood FL responded

We are so happy to hear you always have positive experiences with our stellar team at Toyota of Hollywood! Thank you for choosing us!

Helpful
September 03, 2023

Great service I received by my agent inside by Isiah. Car delivery agents outside need to be retrained. More

by shelly_ra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ISIAH 5
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Sep 04, 2023 -

Toyota of Hollywood FL responded

Shelly, thank you for sharing your review with us. While it's great to know that Isiah provided you with excellent service, I'm sorry to learn about your experience with car delivery. We're always looking for ways to improve our processes, and if there are any specific details you'd like me to address at this time, please feel free to reach out directly. --John Diaz - Service Manager - 954-893-4662

Helpful
September 03, 2023

El servicio y mecánicos son malos y se dan mucho para poder atender a uno More

by ENRIQUESCRESPOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Toyota of Hollywood FL responded

Enrique, queremos lo mejor para nuestros clientes y lamentamos que haber dejado una mala impresión. Agradecería la oportunidad de hablar con usted para ver si pueda ayudarlo. Si está dispuesto, no dude en llamarme para discutir. Gracias, John Diaz - Service Manager - 954-893-4662

Helpful
September 03, 2023

Service was very good and professional I would recommend others customer thanks for quality of service I received More

by HOLNESSMICHAEL19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Toyota of Hollywood FL responded

Michael, we're glad to know you had a positive experience with our team at Toyota of Hollywood. Thanks for recommending us and sharing your feedback!

Helpful
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