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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,752 Reviews

2,752 Reviews of Toyota of Hollywood - Service Center

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July 17, 2025

Everyone was great the only thing was the wait time but we understand that they deal with a lot of cars More

by MARLENE14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

I alway bring all my car to be service with Bryan he always has a smile on, friendly , professional. More

by Saomellan
Recommend Dealer
Yes
Employees Worked With
Bryan Singleterry
July 17, 2025

The system was shut down and my car took almost an entire business day instead of the 3-4 hours I was told. I wish you could document everything on paper and keep the day going and then upload your lo More

by Kristianraulamaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

The manager was very helpful and made it super easy would def recommend this place. More

by javier1588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Toyota of Hollywood FL responded

We appreciate your business and your review! Thanks from the Toyota of Hollywood Team, Javier!

July 15, 2025

Very nice and excellent service. Everyone at the dealership was very nice and professional. Awesome More

by jeremysanchez803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Toyota of Hollywood FL responded

Thank you for reviewing Toyota of Hollywood! It was so kind of you to share your experience, Jeremy.

July 15, 2025

He was very accommodating and helpful when no advisor wanted to help me He was very accommodating and helpful when no advisor wanted to help me. He was also very transparent about all the costing of my c More

by ahill3045
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 16, 2025 -

Toyota of Hollywood FL responded

Thank you for choosing Toyota of Hollywood! It is gratifying to hear that you were so well taken care of by our team. We appreciate your business and we hope to see you again down the road!

July 14, 2025

DEALERSHIP IS VERY CLEAN LOOKING. HELPFULL PEOPLE AND EXCELLENT SERVICES.THere prices are reasonable and convenient hours. More

by maloney.mf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ISIAHA
Jul 14, 2025 -

Toyota of Hollywood FL responded

All of us at Toyota of Hollywood appreciate your feedback! Thank you for highlighting our reasonable prices and helpful team. We hope to see you again, have a great day!

July 14, 2025

Standard dealer experience in South Florida. I took my widower Father’s car in for oil change standard service and asked for battery check and wipers replacement- I upsold myself knowing the veh More

by chc6977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your experience with us. It's clear we missed the mark in ensuring a seamless service visit, and I apologize for any inconvenience caused by the infotainment issue and delay. We appreciate your feedback on areas where we can improve our thoroughness, especially when it comes to servicing vehicles that belong to valued family members like yours. If there's anything further you'd like to discuss or if there are lingering concerns, please feel free to reach out directly. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

July 13, 2025

Too long waiting. Should schedule appointments closerr to service time Arrived 8:10 left at 11:15. Too long wait time More

by Milita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your feedback. We apologize for the long wait time and understand how important it is to have appointments run smoothly. We're always looking to improve our scheduling process, so please feel free to reach out if you'd like to discuss this further or share any additional thoughts. Thank you, Diana Graterol - Customer Relations Manager - 954-743-3551

July 13, 2025

All my services issues were resolved and the service person was very helpful..He answered questions and ensured that I had a ride home. More

by suefor1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your positive feedback! We are happy to have you as a Toyota of Hollywood customer.

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