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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,618 Reviews

2,619 Reviews of Toyota of Hollywood - Service Center

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June 12, 2025

The dealership and employees were wonderful. I had a good overall experience. I Will come back. More

by ASHLEYDEWAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Metts
Jun 12, 2025 -

Toyota of Hollywood FL responded

We are grateful to have earned your business, Ashley. Thanks for taking the time to leave us a review! - The Toyota of Hollywood Team

June 12, 2025

Today, I'm here to congratulate and thank Mr. Michael Jones, Assistant Service Manager of Toyota of Hollywood. Someone hit our passenger side rearview mirror, and it simply came off. My husband a More

by ana novochadlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Toyota of Hollywood FL responded

Ana, thank you for sharing your experience with Michae at Toyota of Hollywood! We're delighted to hear he was able to assist and provide such excellent service. We'll make sure he knows about your kind words!

June 12, 2025

THIS is the WORST dealer "Toyota of Hollywood" NOT RECOMMENDED TO ANYONE. The worst customer service ever!- UNPROFESSIONAL people, Unethical people, no Idea of how to properly and respectfully treat c More

by RXL690
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

The collision center is a disaster place, the people are very RUDE and NASTY . I DO NOT RECOMMEND THIS DEALER TO ANYONE AND FOR ANYTHING. Not for buying, or selling, or service. More

by RXL690
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

RXL690 responded

This is a non recommended dealer- WORST CUSTOMER SERVICE EVER, UNPROFESSIONAL AND Incompetent people.

June 12, 2025

Sandra Molina and her team are amazing. They kept me updated from start to finish on my new car lease. More

by mparker211
Recommend Dealer
Yes
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that Sandra and her team provided you with excellent service at Toyota of Hollywood. Keeping our customers informed throughout the process is a top priority for us. Enjoy your new car lease!

June 12, 2025

Isaiah was wonderful. i had to get to the airporrtq to and he got me out in 30 minutes More

by STEPHEN.EDENBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah olajoyegbe
Jun 12, 2025 -

Toyota of Hollywood FL responded

Stephen, we are delighted to hear that Isaiah was fantastic! Thanks for stopping in for service and leaving Toyota of Hollywood a five-star review!

June 12, 2025

Professional, hospitable, and understanding of their customers needs. They were able to greatly assist with my vehicle service More

by david_guillaume21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Cabanillas , Dan
June 12, 2025

I was fine with the rep. I was disappointed that my tires were not inflated properly, and last visit they forgot to reset my mileage and the car instructions required mainten More

by Braincleanser
Recommend Dealer
Yes
Employees Worked With
Isiah
Jun 12, 2025 -

Toyota of Hollywood FL responded

Thank you for sharing your feedback with us. We're glad to hear the rep was helpful, but we're sorry about the issues with tire inflation and mileage reset at Toyota of Hollywood. We'll make sure to address these concerns so we can improve our service in the future!

June 12, 2025

Overall my experience with my service at Toyota of Hollywood was great. Sebastian, my service advisor was very knowledgeable, very customer service oriented and he helped me a lot through the entire p More

by Francisco V Mijares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor Sebastian. He was awesome.
June 11, 2025

Toyota of Hollywood service department need to better themselves definitely you need to improve on customer services they have drop the ball on that waiting 3:30 hours for and oil change and tire rotatio More

by VIVIANVZELAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
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