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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
2,425 Reviews

2,425 Reviews of Toyota of Hollywood - Service Center

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April 04, 2025

I was very happy with the service. Being I rarely trust dealers feeling they will try and do ale advantage I was pleasantly surprised! My Rav 4 just wouldn’t start and I expected a hug More

by NANCY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andris intake. Denys answered phone, made me appointment and helped me get taken care of !!
April 02, 2025

Bad bad still waiting for an answer after one month for warranty on my 2024 Toyota Tacoma got rust on my right side roof More

by NORMANSAUTOAIR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Toyota of Hollywood FL responded

It's concerning to hear about the delay in addressing your warranty issue. We strive for timely communication and apologize for any inconvenience caused by this wait. Please reach out so we can assist you further with resolving the rust problem. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

April 02, 2025

This dealership has such a wonderful atmosphere! The music, the food, so many helpful people. And it’s very clean and organized. Thank you! Brandon, our service tech is always on point! I really ap More

by joaniebus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Silvestre
Apr 02, 2025 -

Toyota of Hollywood FL responded

Joanie, we're delighted to hear you enjoyed the atmosphere and service at Toyota of Hollywood! Brandon will be thrilled to know his efforts are appreciated. Thanks for sharing your experience with us!

April 02, 2025

No atienden como se debe ,mal servicio ,, solo hacen que uno pierda el tiempo , estuve esperando más de dos horas por mi carro que llevé a servicio , el carro ya estaba listo y aún así decían que no estaba More

by aguila
Service Communication
Recommend Dealer
No
Employees Worked With
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Very relaxing and positive no pressure makes you wanna come back again and refer friends family interested parties More

by edisonuribe
Recommend Dealer
Yes
Employees Worked With
JC Reyes and Carlos Manuel Mejía
Apr 02, 2025 -

Toyota of Hollywood FL responded

We're delighted to hear that your experience at Toyota of Hollywood was so positive and pressure-free! Thank you for considering us for future visits and referrals. We look forward to welcoming you back soon!

April 01, 2025

Was very nicely taken care of by Brian S. Never been to a dealership with musical entertainment and a restaurant. More

by tomedwol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Singletary
Apr 01, 2025 -

Toyota of Hollywood FL responded

It's fantastic to hear that Brian and the team at Toyota of Hollywood provided such a unique experience with musical entertainment and dining options! We're glad you enjoyed your visit, and we appreciate your feedback!

Apr 01, 2025 -

tomedwol responded

Brian S. Ia an awesome guy!

April 01, 2025

I went to the dealership to get an oil change and tire rotation. Andris helped me and was very friendly and also helped me get my discount which I was promised to me. I also met Nick who showed me the ne More

by MIRZA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick, Andris, King
Apr 01, 2025 -

Toyota of Hollywood FL responded

Mirza, we're delighted to hear that Andris and the team at Toyota of Hollywood made your visit enjoyable. It's great you got a chance to meet Nick and King as well! We appreciate your feedback and look forward to seeing you again soon.

April 01, 2025

Very chaotic, disjointed, and unprepared not sure why I have to add a minimum number of words More

by gwhartle
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Toyota of Hollywood FL responded

I would like to understand what happened during your visit to make sure we are providing all clients with a 5-star experience going forward. If you're willing to share the details, would you consider getting in touch? Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

March 31, 2025

Toyota of Hollywood has always been consistent. Danny Metts is amazing and always has been More

by luv2teachtots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Toyota of Hollywood FL responded

Thanks for your kind words for Danny and the Toyota of Hollywood team. See you next time!

March 31, 2025

Yurislav was amazing, he helps me out with the all process, because of him it was a good experience. Thank you! More

by carloswgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yurislav
Apr 01, 2025 -

Toyota of Hollywood FL responded

Carlos, we're delighted to hear that Yurislav made your experience at Toyota of Hollywood a positive one! Thank you for sharing this feedback with us.

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