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Toyota of Hollywood FL

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.3
3,266 Reviews
If you’re in the market for a new or used car, you’ve come to the right place. The staff at Toyota of Hollywood is committed to helping you find the right vehicle for your needs. What’s more, we’re also dedicated to helping you maintain it long after you drive it home for the first time. So where do we begin? Most like to take a look at the latest Toyota models to hit our showroom including the popular Toyota Camry, Corolla, Prius, Tacoma and Tundra. Those looking to keep some of that hard-earned money in their pockets, meanwhile, like to consider our lineup used cars as well. Of course we also provide auto financing specialists on site who can help you find the right loan or lease for your needs. From start to finish, we’re by our side to make the buying process as easy as possible. Whatever your automotive needs may be, Toyota of Hollywood is here to serve you. Our dealership is located at 1841 North State Road 7, Hollywood, FL 33021. We’re a quick drive from the surrounding areas of Fort Lauderdale, Davie, Pembroke Pines, Hialeah, Boca Raton, and Miami areas. We serve the tri-county area of Palm Beach, Broward and Miami Dade County. Come see what we can do for you today!
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1841 N State Rd 7

Hollywood, FL

33021

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Showing 3,266 reviews

January 19, 2016

S Class purchased in first class Purchased a 2011 Mercedes-Benz S550 in December 2015. This was my dream car and Richard Jean Louis made that dream come true. I got top dollar for my More

by Ebelony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Jean-Louis
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Jan 20, 2016 -

Toyota of Hollywood FL responded

Thank you Ebelony for your business and sharing your experience with Richard Jean-Louis. He is an asset to our team and appreciate you taking the time to review us!

January 19, 2016

Look up the better business bureau rating.... D- Save yourself the trouble. Rude, arrogant, and management sees no problem with it, in fact seems to back up or expect it. Highly suggest you look el More

by Niceguy5001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny
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Feb 05, 2016 -

Toyota of Hollywood FL responded

Your complete satisfaction is our number one priority. Please allow us the opportunity to redeem ourselves. Please call our General Manager, Steve Ostrov directly at 954-893-4623 so we may find a solution to this matter.

December 29, 2015

Great experience I highly recommend Toyota of Hollywood to anyone looking for a new vehicle. Zakaria Loutfi was the sales man that helped me and my wife. Buying a n More

by msadd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zakaria Loutfi
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Dec 30, 2015 -

Toyota of Hollywood FL responded

Thank you very much for your kind feedback. Congratulations for your purchase and welsome to the Toyota of Hollywood Family.

November 14, 2015

Excellent Salesmanship & Professionalism Mr. D. Rodriguez provided an excellent performance of salesmanship, the waiting time for an approval short, not like previous visited dealerships. Mr More

by Taylor, Tina2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs. Christine Goodwin, Daniel Rodriguez
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Nov 14, 2015 -

Toyota of Hollywood FL responded

Thank you Ms. Taylor very much for your business and congratulations for your purchase. We are very grateful for your feedback and sharing your experience with Danny here at Toyota of Hollywood. Welcome to the Family and we wish you a wonderful vehicle ownership.

November 07, 2015

poca profecionalidad viaje por mas o menos 90 minutos entre ida y regreso, por una propuesta la cual no tenia al final un respeto de etica hacia el cliente.considero que d More

by mancarlt
Recommend Dealer
No
Employees Worked With
dpto de internet
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October 23, 2015

Positive management action to resolve bad experience. UPDATE: I am pleased to say that the dealership's top management took action to make amends for the experience described below. Because of their proac More

by delbueno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Department
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Oct 28, 2015 -

Toyota of Hollywood FL responded

Thank you very much for allowing us the opportunity to redeem ourselves. I do apologize for the initial experience and we certainly are very grateful to have been able to resolve this in a satisfactory manner. Welcome to the Toyota of Hollywood Family and we will always strive to provide excellent service and rectify any wrong doing!

Mar 18, 2016 -

delbueno responded

It took me 45 days to get my car's registration. I called the DMV and was advised that I could file a complaint, I told the dealer and voila! the registration magically appeared the following day. It took me 30 days to get a second set of keys. I was told to go to the dealership four different times only to arrive there for nothing. I dealt with unprofessional and rude people who were upset because I refused to be taken for a ride with a ridiculously high interest rate. I was lied to. What else can I say? I would never ever return to this dealer period. That's my assessment after all is now settled.

May 16, 2016 -

delbueno responded

The unwanted gift that keeps on giving..... Further to the March 2016 update: I brought the car for the one repair they had initially agreed to perform and received the car back with the exact same issue. Didn't bother going back as it is largely a cosmetic issue but, shouldn't a repair be actually a repair? According to the paperwork for the Toyota Certification the tires had at least 56% or so left "across the thread." Well, that's not seemingly the case with this car as I brought the car for a tire rotation only to learn that the edges for the front tires were actually worn to the point that I had to purchase new tires. I replaced all four tires with better quality tires but, I am left to wonder about this certification thing..... Finally the most recent one, I called another Toyota dealer for a warranty question only to learn that there was no extended warranty contract attached to the vehicle. I called Fidelity, the company that manages the warranty for we paid for a platinum level extended warranty and wanted to know why this is not showing in our vehicle's records. Fidelity's response? They didn't have any record of warranty paperwork and payment having been forwarded to them!! What on earth!? We paid for the warranty, it's on the purchase docs and we have the warranty policy so how come this was not processed until we found out almost 7 months later!! Sure, I called the dealership and after wasting time trying to reach somebody I was finally (after complaining extensively) to the Finance DIrector who resolved the problem within 24 hours and while I appreciate his expedite resolution, shouldn't they have taken care of this when they collected payment from us? Terrible. I just hope this is the last I have to ruminate the terrible experience of our purchase at this dealership.....

October 17, 2015

Excellent Customer Service So happy with my new Tacoma, this truck's a beast! I appreciated Danny's no pressure attitude and easy going personality; a pleasure to work with.!Thi More

by Davebergum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rodriguez
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Oct 17, 2015 -

Toyota of Hollywood FL responded

Thank you very much David for sharing your experience with Danny here. Congratulations for your Tacoma purchase, great choice! Welcome to the Toyota of Hollywood Family.

October 11, 2015

Horrible Customer Service. Danny Rodriquez was so nice when we spoke. But he promised to send me a quote but did not. Didn't follow up three times after that when he said he wou More

by ONEPISSEDCONSUMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Rodriguez
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September 23, 2015

Outstanding service! Danny was of tremendous help. He explained all the options in detail, making me feel comfortable, and making the paperwork so much easier than I had a More

by Raquel13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rodriguez
Report | Print
Sep 24, 2015 -

Toyota of Hollywood FL responded

Thank you very much Raquel for your 5 star rating. We appreciate you chosing Toyota of Hollywood and thank you for your business. Welcome to the Toyota of Hollywood Family!

August 28, 2015

Service center needs improvement. In 2 weeks i made about 6 attempts with very simple question to be answered. In 2 occasions they could not answer at all because service dept was to More

by slavo26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
Report | Print
Oct 17, 2015 -

Toyota of Hollywood FL responded

I am very sorry we were unable to resolve this matter in a satisfactory manner and most certainly understand how you feel. Please accept our sincere apologies.

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