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Toyota of Hackensack
Hackensack, NJ
4,035 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,035 reviews
May 11, 2025
I thought I would have to change all the brake pads, but it turned out that the noise in the wheels was due to a bolt simply falling out. Thanks for fixing my car. it turned out that the noise in the wheels was due to a bolt simply falling out. Thanks for fixing my car. More
by allat720
Verified CustomerEmployees Worked With
May 11, 2025
Everyone was very helpful and knowledgeable. My question was answered on the spot & I didn’t wait that long for service to be completed. My question was answered on the spot & I didn’t wait that long for service to be completed. More
by JIMMYK22002
Employees Worked With
May 10, 2025
It was a great experience. Pricing was exactly what was agreed. I was out of the dealership with my car within an hour. Great car buying experience!! They also told me, when Pricing was exactly what was agreed. I was out of the dealership with my car within an hour. Great car buying experience!! They also told me, when the plates arrive, they will courier me the plates. No need to come to the dealership. More
by moyeenahmed
Employees Worked With
May 10, 2025
Everyone was extremely helpful and curious! Melissa Louissaint was very kind and informed me fully every step of the way to purchasing my gorgeous new Rav 4! Thank you very very much! Melissa Louissaint was very kind and informed me fully every step of the way to purchasing my gorgeous new Rav 4! Thank you very very much! More
by GAILD21
May 07, 2025
Great and fast service. The service department told me the price to install my remote starter and didn't upsell me. Initially, I opted to have the remote starter be part of The service department told me the price to install my remote starter and didn't upsell me. Initially, I opted to have the remote starter be part of my fob but they let me know about potential problems. I decided to go with a separate fob and couldn't be happier. More
by MAB0
Employees Worked With
May 07, 2025
I had a great experience with my salesperson Dennis Demercurio, there were no hidden fees, and the final price was exactly as discussed, i appreciated the no-pressure environment. The finance team work Demercurio, there were no hidden fees, and the final price was exactly as discussed, i appreciated the no-pressure environment. The finance team worked diligently to secure a loan for me with favorable terms. More
by marekulrich
Employees Worked With
May 07, 2025
Ana Mayers was incredibly helpful, knowledgeable, and responsive throughout the entire buying process. Highly recommend! responsive throughout the entire buying process. Highly recommend! More
by Matt S.
Employees Worked With
May 02, 2025
From the Sales Department to maintenance, the service is professional, attentive and helpful. We’ve worked with two other dealerships in Bergen County, but we find Hackensack to be the best. professional, attentive and helpful. We’ve worked with two other dealerships in Bergen County, but we find Hackensack to be the best. More
by VBREVETTI
Employees Worked With
May 02, 2025
Total class from top to bottom at this dealership. The easiest car buying experience in 35 years . The easiest car buying experience in 35 years . More
by BARCAJAVI6
Employees Worked With
May 01, 2025
After calling the dealer they promised me a deal and they kept their promises. Great customer service, very respectful people. kept their promises. Great customer service, very respectful people. More
by Bergsonmoze
Employees Worked With
