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Toyota of Hackensack

Hackensack, NJ

4.5
4,228 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,228 reviews

December 31, 2018

My sales representative My sales representative, Walter, is a very exceptional and excellent staff. He took take care of everything, not only what I needed, but also hat I fo More

by Kkiyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sales sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy , Walter Chacon
Jan 05, 2019 -

Toyota of Hackensack responded

Thank you for your review! Walter is one of our most experienced sales associates. He is known for his patience and knowledge during the buying process. Thank you for your purchase! We look forward to meeting any and all of your automotive needs!

December 28, 2018

Tacoma Search Searched for a Tacoma on Internet. Mary Geeen was my initial contact. She stayed engaged throughout the sale. My sales consultant was Walter Chacon. H More

by Les P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Escobar, Walter Chacon, Mary Green
Jan 05, 2019 -

Toyota of Hackensack responded

Mary Green is our top Customer Relations Associate! She has over 20 years experience in the automotive industry. Walter continues to garner top reviews from customers because he continues to do all the right things during the purchasing process. Our Finance Director Steve, is simply the best! Thank you so much for your purchase! Enjoy your Tacoma!

December 28, 2018

Most honest Walter was very honest, friendly, respectful and clear; he did everything to give us the best deal. The entire transaction was very smooth. I would de More

by Zoila1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sales sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Radulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Simon, Walter Chacon
Jan 05, 2019 -

Toyota of Hackensack responded

Walter Chacon continues to receive to receive top reviews for his transparency and efficiency throughout the sales process. We thank you for allowing us to be your dealer of choice! Thank you again!

December 23, 2018

2019 4Runner Purchase I knew exactly what I was looking for but didn't have high hopes of speaking to a salesperson who didn't have the high-pressure sales tactic (which is More

by Jeanne K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Chacon
Jan 05, 2019 -

Toyota of Hackensack responded

Hi Jeanne, thank you so much for taking the time to leave a review. Walter is exactly as you described patient, professional, and knowledgeable. Its why he continues to be one of our top requested sales associates! We thank you for making your purchase of a new 4Runner with us!

December 23, 2018

New Car Ana is very knowledgeable and this helped me make a positive decision, I had a tough choice to make and Ana was right on point to help me make that ch More

by AGame21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2018

Amazing! Walter chacon did an amazing job! He is very professional and very knowledgeable. I am happy for my New Toyota Corolla. This is my 3rd Car at Toyota H More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Chacon
December 17, 2018

Excellent I certainly appreciate Walter’s help, this is the second time that I am buying a car with him. I highly recommend WALTER. Thanks Toyota-of-Hackensac More

by walter1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Chacon
Jan 05, 2019 -

Toyota of Hackensack responded

Thank you for allowing us to be your dealer of choice for a second time! Thank you recommending Walter! He is one of our top sales associates and continues to be highly requested by clients. Congrats on your purchase and thank you once again!

December 17, 2018

Ana is great! Ana was very helpful throughout the process of picking out my new car and i couldn't of been more thankful! She explained everything thoroughly and ev More

by cyearwood121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2019 -

Toyota of Hackensack responded

Ana has by the far the most positive reviews from our customers! She has the ability to be calm and collective during the sales process. Thank you for considering us and congratulations on your new purchase!

November 17, 2018

New car Ana was amazing. She was very helpful and knowledgeable. She answered all my questions with kindness and professionalism. I really recommend her. Her More

by Glenys17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Toyota of Hackensack responded

Ana is most highly reviewed salespeople. The reason behind that is she goes to great lengths to make sure that clients needs and concerns are always addressed. Thank you for your purchase!

November 10, 2018

Exceptional service Walter helped me with choosing my leased vehicle. Over the course of 2 weeks he has shown courtesy, professionalism, thoroughness and exceptional foll More

by Spark
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Chacon
Nov 13, 2018 -

Toyota of Hackensack responded

Thank you for allowing us the opportunity to be your dealer of choice! Walter is known for his patience and professionalism. We hope your enjoy your purchase! Thank you!

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