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Toyota of Hackensack

Hackensack, NJ

4.5
3,990 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,990 reviews

August 12, 2019

Wonderful experience Miriam, my salesperson was knowledgeable, personable and patient. I felt like I was treated with respect, caring and most of all fairness. All of m More

by Marti245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
August 10, 2019

Great experience shopping for a new car with walter I really appreciate the service that walter provided while my family and i were shopping for a car. He was friendly, professional and attentive to our More

by Grosario288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Chacon
August 09, 2019

Experience at Toyota of Hackensack Miriam made the process seamless. When there were hiccups, she went above and beyond to resolve the issues, readily available to respond to inquiries More

by aadeyemi.aderemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
August 06, 2019

SOLD BE A DEFECTIVE CAR THAT CANT PASS INSPECTION Toyota of Hackensack sold me a vehicle as a certified pre-owned vehicle but the vehicle was defective it has failed to pass inspection they refuse to More

by Nairovi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sales sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon, Mallory Wesner, Juan Caraballo, Ramon Garcia, Eddymer Diaz, Mary Green
August 04, 2019

Very nice and smooth experience buying my Rav4 Our experience with Walter was great!, he was respectful ,friendly and very professional he help me with all my questions about the car , IT WAS A PLE More

by Pablo1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Chacon
July 29, 2019

Ana was great! Ana Mayers was professional and friendly! Thanks to her I had an excellent experience buying my new Corolla. She answered all my questions and was hel More

by sammiepal
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2019

Easy, Fair & Accomodating This is the 4th vehicle i’ve Leased or purchased from Toyota of Hackensack. I find the experience to be.....pleasurable in comparison to most other de More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Caraballo, Miriam Shanken
Jul 27, 2019 -

Toyota of Hackensack responded

Thank you Scott for your 5 Star Review! We deeply appreciate that you've allowed the opportunity to be your dealer of choice now for the fourth time! We thank you for your business as always and we look forward to serving you in the future!

July 25, 2019

Tacoma purchase Overall, I couldn't be happier with the service and sales team at this location. MIriam was very nice, friendly and down to the point More

by cemilio017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
July 23, 2019

Miriam was wonderful! I haven’t bought a new car in years and was very nervous but Miriam greeted me inside & made me feel like family. She showed me the 2 cars I was inter More

by dmackawgy1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
July 18, 2019

Love my Rav4 Our sales Rep Miriam was great No pressure and had great knowledge about the car. She was very personable. Would recommend her to anyone looking to More

by Tim68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Jul 22, 2019 -

Toyota of Hackensack responded

Hi Tim! Thank you for taking the time to leave us a 5 Star review! We are glad to hear that your experience with Miriam was great! Thank you for your business and enjoy your new RAV4!!

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