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Toyota of Hackensack
Hackensack, NJ
3,990 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,990 reviews
August 27, 2019
Fantastic experience with Miriam! Fantastic experience with Miriam. Knows the products extremely well and was very informative on all issues related. I am leasing vehicles for 20 years Fantastic experience with Miriam. Knows the products extremely well and was very informative on all issues related. I am leasing vehicles for 20 years and I’ve never witnessed a member of any sales staff represent the dealership so well! Thank you for having her part of your team! More
by Jetkid4647
Employees Worked With
Miriam Shanken
August 25, 2019
New Car Transaction This is my second transaction with this dealer in less then a year so I would say as far as car dealers are concerned, they are pretty OK. The only th This is my second transaction with this dealer in less then a year so I would say as far as car dealers are concerned, they are pretty OK. The only things that they need to work on is the FINANCING DEPT. They are way too slow to get you done and out. Be prepared to wait a couple of hours to get them to call you in. But if you do go in to buy a car make sure you ask for Ana Mayer’s. She’s amazing!! More
by LTN
Employees Worked With
August 24, 2019
Purchase of car My experience with Miriam was amazing! She was very informative, helpful and understanding. In addition, she was patient and made sure to assist me in My experience with Miriam was amazing! She was very informative, helpful and understanding. In addition, she was patient and made sure to assist me in everything I needed! I would recommend her and this dealership to anyone as everyone from finance to the representative was great !! More
by Matias123
Employees Worked With
Other Employees :
Finance gentleman I can’t remember the name , Miriam Shanken
August 23, 2019
Best deal We are from NY. Everyone knows the dealers in NY are horrible. (Speaking from experience) Coming to Jersey, to this place was heaven!!! Mr Nixen and M We are from NY. Everyone knows the dealers in NY are horrible. (Speaking from experience) Coming to Jersey, to this place was heaven!!! Mr Nixen and Mr Edwin are the best combo. Ask for them. They are honest and will actually work with you and your income to give you the best offer. (including policy👍🏻) I’m not writing this review because the have requested it. I’m doing this because they deserve it. If you need a car this is the place to get one and don’t hesitate to ask for these two; you’ll never regret it. It’s worth the visit! More
by Jen
Employees Worked With
Edwin Mendez , Nixon Gomez
August 21, 2019
Outstanding Walter was very courteous, polite and most of all, very professional. As a former store manager I saw that he was very straight up with all the inform Walter was very courteous, polite and most of all, very professional. As a former store manager I saw that he was very straight up with all the information regarding different prices. No time wasted and hemlock. Which is why after I bought my car from him, I also made sure and brought my friend to him 3 weeks later. ?????????? More
by Imzkurd05
August 18, 2019
Pleasant car buying experience I have leased several cars over the years, but hands down this time was the most delightful. A BIG thank you to Miriam for all her help!! I have leased several cars over the years, but hands down this time was the most delightful. A BIG thank you to Miriam for all her help!! More
by lorrielowry09
Employees Worked With
Miriam Shanken
August 17, 2019
It was a great experience I was treated very good an answered all my questions very friendly Very satisfied A+ My son is very happy with the car that we got The service t I was treated very good an answered all my questions very friendly Very satisfied A+ My son is very happy with the car that we got The service they provided are great The purchase was fast in my case they help me out to get all paper work ready like said before A+ great job More
by javilama50
Employees Worked With
Miriam Shanken
August 15, 2019
Kindness and Professional He explained to me that I questioned about additional fees. Also, he is really kind and professional. He explained to me many options which I needed. He explained to me that I questioned about additional fees. Also, he is really kind and professional. He explained to me many options which I needed. More
by Jayden
Employees Worked With
Walter Chacon
August 13, 2019
Ana had great patience and really listened to what I wanted. Ana was terrific. She was professional and very knowledgeable . What I loved about her was her patience and she really listened to what I wanted. Ana was terrific. She was professional and very knowledgeable . What I loved about her was her patience and she really listened to what I wanted. More
by COOPER65
Employees Worked With
August 12, 2019
Great expience Great service from a very friendly, and experienced salesperson. She got us the vehicle we wanted withing our budget. I highly recommend Toyota of H Great service from a very friendly, and experienced salesperson. She got us the vehicle we wanted withing our budget. I highly recommend Toyota of Hackensack and Ana Mayers when purchasing or leasing a vehicle. More
by sandy84
Employees Worked With
