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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,850 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,850 reviews

May 22, 2021

Ji went above and beyond to make my experience the best - it was quick and easy! I would definitely recommend Ji Suh and the Toyota of Downtown L.A. dealership. More

by IA4C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ji Suh
May 25, 2021 -

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

May 21, 2021

Didn't give me full details and tried to rip me off, also didn't even apply the 1250 cash back offer even after I told them to many times More

by MARIOSIFUENTES2000
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcos Aguilar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arroyo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Alvarado, Lenin Calero, Jimmy Choi, Michael Briseno, John Castro
Jun 04, 2021 -

Toyota of Downtown L.A. responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 14, 2021

It was a quick and easy process with no hassle. Everyone was helpful and kind and I got the car in 2 hours. I was pre-approved for a loan with a different credit union, but I got a better rate with the deal More

by MICHELLE.ARAKI
Recommend Dealer
Yes
Employees Worked With
Peter Kim
May 18, 2021 -

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Aman Abraham- General Manager

May 11, 2021

muy buen trato todo perfecto compramos corolla 2021 me refirio con Yesenia Guillermo muy professionals todos su manager hasta me permitieron regatear lo recomiendo 100% grasias. More

by adalbertogarcia107
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

adalbertogarcia107 responded

grasias

May 12, 2021 -

Toyota of Downtown L.A. responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. David Shin - General Sales Manager - dshin@dtlamotors.com

May 07, 2021

Buen servicio I may atentos los muchachos en especial jorge de finanzas I la verdad my content con el carro adquirido Toyota good price en buen servicio More

by JORGEMARIO040780
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Toyota of Downtown L.A. responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. David Shin - General Sales Manager - dshin@dtlamotors.com

May 05, 2021

Great experience with this team; thanks for the quick turnaround and picking me up from the station! The office environment was clean and comfortable, the perfect place to wait while the paperwork was be More

by BL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
May 18, 2021 -

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Sincerely, Aman Abraham- General Manager

May 04, 2021

We got an awesome deal and great service ! Esther, the internet sales manager helped us out and understood what needs we had for a car. More

by Cecilia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esther Zhang
May 06, 2021 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

April 27, 2021

Excellent service! Met all needs. Vehicle came in and was taken care of to the fullest. Made visit pleasant and with ease. Will return in the future More

by Lunar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gi Peter kim cristian
Apr 30, 2021 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David Shin - General Sales Manager - dshin@dtlamotors.com

April 24, 2021

Great customer service! Richard helped me find my first car and was great at explaining how the cars worked and had great knowledge of each vehicle. More

by Nessagisselle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aman Abraham, Richard Natividad
Apr 27, 2021 -

Toyota of Downtown L.A. responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. David Shin - General Sales Manager - dshin@dtlamotors.com

April 24, 2021

Jasminne Lopez ,is very helpfull, she answered all my questions if there is a scale I would give her a 100! This was a great experience. More

by Yul De Paz
Recommend Dealer
Yes
Employees Worked With
Marcos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David Shin - General Sales Manager - dshin@dtlamotors.com

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