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Esperanza Romero
Esperanza Romero at Toyota of Downtown L.A.

Esperanza Romero

Administration

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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4.9
68 Reviews
4.9

68 Reviews

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68 Reviews of Esperanza Romero

May 11, 2026

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Employee Rating

I’ve always bought my cars there I like the service and how close it is to my house More

by TONYM.25
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Anaya, Danny Herrera Rios, Miguel Serrano

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May 11, 2026

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback, Tony! We're so glad to hear that you enjoy the service at Toyota of Downtown L.A. and appreciate our convenient location. We look forward to serving you again in the future! Sincerely, The Toyota of Downtown LA Team

February 27, 2026

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The employees were very nice. I like that there’s someone greeting you when you first arrive More

by KTODD92
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Recommend Dealer
Yes
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Feb 28, 2026

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We’re delighted to hear that you had a positive experience at Toyota of Downtown L.A. and appreciated our friendly team and greeting upon arrival. We look forward to seeing you again soon! Sincerely, The Toyota of Downtown LA Team

November 25, 2025

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Best of the Best, eveything about this dealership is outstanding top of the line service, delivered as promised! More

by KAMRAN MESHKANI
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Herrera Rios, Amalio Torres

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Nov 25, 2025

Toyota of Downtown L.A. responded

Thank you, Kamran! We greatly appreciate your kind words about Toyota of Downtown L.A. It's wonderful to hear that you experienced top-of-the-line service and that we delivered as promised. We look forward to serving you again in the future! Sincerely, The Toyota of Downtown LA Team

July 27, 2025

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They are working hard all time they need a raise from Owners they are very efficient More

by Pattyarevalo219
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Herrera Rios, Abraham Alvarado, Miguel Serrano, Andrew Barnes, Gilbert Chavira

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Jul 27, 2025

Toyota of Downtown L.A. responded

Thank you for your feedback, Patty! We appreciate your recognition of our team's hard work and efficiency at Toyota of Downtown L.A. Your support means a lot to us. We hope to see you again soon! Sincerely, The Toyota of Downtown LA Team

June 23, 2025

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Provided all the information I needed to make my decision that resulted in my purchase of a great automobile. More

by SOLOMONBB
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar

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Jun 23, 2025

Toyota of Downtown L.A. responded

Thank you for the wonderful review, Solomon! I'm glad to hear that you found all the information you needed for your decision to purchase a great automobile. We appreciate your trust in Toyota of Downtown L.A., and we look forward to serving you again in the future! Sincerely, The Toyota of Downtown LA Team

October 07, 2024

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Great dilership. Friendly,fast, comfortable inside and very relaxing. Highly recomend to visit to buy your meat Toyota More

by Vlad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Ayala

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Oct 09, 2024

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Toyota of Downtown L.A. and found our dealership friendly and relaxing. We appreciate your recommendation and look forward to welcoming you back for your next Toyota purchase! Sincerely, The Toyota of Downtown LA Team

September 24, 2024

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Best service ever ,our sales Man Ulises Villanueva very professional and polite very helpful thank you Toyota More

by Miguelflores19731
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Trade-in Experience
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Recommend Dealer
Yes
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Sep 25, 2024

Toyota of Downtown L.A. responded

Thank you so much for your wonderful review! We're thrilled to hear that Ulises provided you with professional and helpful service at Toyota of Downtown L.A. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again soon! Sincerely, The Toyota of Downtown LA Team

August 19, 2024

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Employee Rating

Good customer services and friendly salespeople, I had a good experience at the dealer ship More

by ANAMENJIVAR19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Anaya, Henry Avalos, Randy Uyehara

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Aug 21, 2024

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We're thrilled to hear that you had a good experience at Toyota of Downtown L.A. and appreciated our friendly salespeople. We always strive to provide excellent customer service, and your feedback means a lot to us. We hope to see you again soon! Sincerely, The Toyota of Downtown LA Team

May 05, 2024

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Employee Rating

Fabian Franco phenomenal! My sales rep is what makes this dealership amazing. His care and patience made my sales buying experience outstanding. More

by Rkaren0420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Lopez , Jonathan Lopez Camacho, Ricardo Rodriguez, Fabian Franco

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May 07, 2024

Toyota of Downtown L.A. responded

Congratulations on your new vehicle, and thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Fabian was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Toyota of Downtown LA Team

May 03, 2024

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Employee Rating

Thank you for salesman take good care and good service. My and I will come for next car. More

by Kevindiep2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Cokonis, Jonathan Lopez Camacho

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May 07, 2024

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience, Kevin! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

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