Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Esperanza Romero
Esperanza Romero at Toyota of Downtown L.A.
Refer Me

Esperanza Romero

Administration

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

Contact Me
4.7
60 Reviews
4.7

60 Reviews

Write a Review

60 Reviews of Esperanza Romero

May 05, 2024

Dealership Rating
Employee Rating

Fabian Franco phenomenal! My sales rep is what makes this dealership amazing. His care and patience made my sales buying experience outstanding. More

by Rkaren0420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Rodriguez, Jonathan Lopez Camacho, Frank Lopez , Fabian Franco

Helpful
Report | Print
May 07, 2024

Toyota of Downtown L.A. responded

Congratulations on your new vehicle, and thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Fabian was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Toyota of Downtown LA Team

May 03, 2024

Dealership Rating
Employee Rating

Thank you for salesman take good care and good service. My and I will come for next car. More

by Kevindiep2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Cokonis, Jonathan Lopez Camacho

Helpful
Report | Print
May 07, 2024

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience, Kevin! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

April 15, 2024

Dealership Rating
Employee Rating

Gary Kamoshida explained w/t every detail and very professional to understand and organize details to resolve my car problems .Not only Gary but many employees work together to resolve my car proble More

by Enrique0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Cokonis, Gary Kamoshida, Miguel Serrano

Helpful 2
Report | Print
Apr 17, 2024

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Enrique! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Toyota of Downtown LA Team

February 22, 2024

Dealership Rating
Employee Rating

I have a bad experience here at this car dealer and no recommendation to this place More

by giovanni_agr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Helpful
Report | Print
Feb 26, 2024

Toyota of Downtown L.A. responded

Giovanni, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together to resolve this. Sincerely, The Toyota of Downtown LA Team

November 24, 2023

Dealership Rating
Employee Rating

Everyone there was very helpful and we got in and out of there to lease a vehicle in less time than I imagined. More

by annette7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
Report | Print
Nov 28, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Annette! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

November 05, 2023

Dealership Rating
Employee Rating

Good customer service, very nice people and they where able to help us get our cars. More

by vasquezmaritza2721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Ayala, Maria Arroyo, Ricardo Rodriguez, Carlos Pelayo, Nelson Villalta, Yeni Escalante, Ervin Castellanos, Olga Ulin, Brandon Johnson

Helpful
Report | Print
Nov 07, 2023

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

June 30, 2023

Dealership Rating
Employee Rating

Very good customer service! I really like it also they’re so cool with my kids More

by Merlín López
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Christopher Cokonis

Helpful
Report | Print
Jun 30, 2023

Merlín López responded

Best team !

May 21, 2023

Dealership Rating
Employee Rating

Muy bien excelente todo muy amables al atenderlos a uno muy buena recomendación para otras personas More

by Jania mencos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
Report | Print
May 23, 2023

Toyota of Downtown L.A. responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, The Toyota of Downtown LA Team

May 21, 2023

Dealership Rating
Employee Rating

She was so helpful and she explained everything. Thank you Toyota people for doing business More

by miguelsantos38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Arroyo, Gary Kamoshida

Helpful 1
Report | Print
May 23, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

April 04, 2023

Dealership Rating
Employee Rating

Toyota of Downtown L. A. was very professional and helpful in their approach to ensuring that I found the proper vehicle for me. More

by Garmonj27
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joao Kim

Helpful
Report | Print
Apr 06, 2023

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Toyota of Downtown LA Team

1
2
...
6

Dealership Inventory (260 Vehicles)

new 2023 Toyota Camry car
2023 Toyota Camry
new
Ice exterior
Automatic
FWD
Not Priced
View Details
new 2024 Toyota Venza car, priced at $44,751
2024 Toyota Venza
new
Titanium exterior
Variable
AWD
$44,751
View Details
used 2021 Toyota Tundra car, priced at $42,898
2021 Toyota Tundra
used
Cement exterior
Automatic
4WD
$42,898
View Details
used 2022 Kia Forte car, priced at $18,989
2022 Kia Forte
used
Fire Orange exterior
Variable
FWD
$18,989
View Details
used 2022 Dodge Charger car, priced at $32,458
2022 Dodge Charger
used
Torred Clearcoat exterior
Automatic
RWD
$32,458
View Details
new 2024 Toyota Venza car, priced at $44,995
2024 Toyota Venza
new
Titanium exterior
Variable
AWD
$44,995
View Details
View All Inventory