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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,852 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,852 reviews

November 13, 2021

The team was very fair and I am happy with the Toyota Corolla I purchassd More

by Champ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales
Nov 16, 2021 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

November 10, 2021

My experience with Ricky Rodríguez in Service at Toyota Downtown has always been the best! Ricky is professional, friendly and his customer service is extraordinary! a great asset to the Toyota chain. Ric More

by gon2aga92016
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

November 06, 2021

My experience was great. I would totally recommend Toyota of Downtown LA to a family or friend. More

by NPALACIOS0106
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Nov 09, 2021 -

Toyota of Downtown L.A. responded

We cannot thank you enough for your wonderful review of Toyota of Downtown L.A. and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

November 01, 2021

Customer service was excellent Alex Anaya was friendly and very helpful definitely I recommend toyota of downtown! More

by Acostac29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Toyota of Downtown L.A. responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

November 01, 2021

Johnathan Lopez Camacho has been excellent with his costumer service. This is the second time he gets my car serviced and has been beyond amazing! More

by Emmavaldez1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Lopez Camacho
Nov 03, 2021 -

Toyota of Downtown L.A. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

October 26, 2021

Excellent service and great deals for the both of us. I am satisfied and guided through well. More

by dolbae1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Korean person
Oct 28, 2021 -

Toyota of Downtown L.A. responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

October 15, 2021

You are really kind. Perfect!! I think I have very good You are really kind. Perfect!! I think I have very good choices. Amazing Thank you More

by fycj820
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aman Abraham, Jimmy Choi, Kenny Gutell
Oct 19, 2021 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

October 13, 2021

The process took was quite long but it was understandable due to how busy it was. Took around 3-4 hours to fill put paperwork’s and get out. Customer service was very nice. More

by JEFFREY LOREDO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla, Ben
Oct 14, 2021 -

Toyota of Downtown L.A. responded

Jeffrey, thank you for the feedback! We are happy to hear about your positive experience at Toyota of Downtown L.A., and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

October 07, 2021

Customer service is the best. The experience is one of a kind . Our sale person Micheal very attentive to what we wanted. More

by Dabundis89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aman Abraham, Michael Briseno
Oct 11, 2021 -

Toyota of Downtown L.A. responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

October 06, 2021

Excellent attitude and Good paperwork Time management Excellent attitude and Good paperwork Time management was very helpful Displayment also good Very organized More

by Sharon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter kim
Oct 08, 2021 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

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