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Toyota of Des Moines

Grimes, IA

4.7
6,350 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,350 reviews

January 23, 2025

I took my car in for an oil change and wanted them to check a noise I was hearing. They said no I had to bring it back for a diagnostic appointment. Very inconvenient. More

by MICHELLEWALKER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

They do a good job whit the time and friendly to helping you .. and really good send all the information about your vehicle.. More

by Carlos Sandoval
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Could have done better by listening to customers , asked to take a look at the vibrations but was told they didn’t hear any… disappointing More

by KKPATNALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
January 23, 2025

Staff were courteous and respectful as soon as I arrived. Asked what service was required and directed to the staff that was available to assist me. Very professional in dealing with my situation. More

by Harbans
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Pick up and delivery went very smooth. It is so nice to have a place I can trust to take car of my cars More

by weenylot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, who coordinates pick up & delivery is outstanding
January 23, 2025

Todd and Brandon did a great job on everything! . They were very helpful through the whole process More

by bmcclat06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Vos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Rodney, at Toyota of Des Moines, is a stand up guy. His presence made me feel welcomed and he was exceptional at being clear and concise during the process when I acquired the Magnetic Grey 2023 RAV4 o More

by DANPAKAZ123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Very efficient. Clean and well run process. The time provided was apprciated as well. Its been a few years since I owned a toyota. More

by vkowal60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Easy It was a wonderful experience that exceeded my expectations. I would give Terry a raise. More

by mtrepp7
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry?
January 22, 2025

My initial 5000 mile service appointment was great. Took much less time than I expected. I appreciate the Technician’s video of service process. Clean, comfortable, respectful, polite, and helpful. More

by ARDIE.CRSN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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