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Toyota of Des Moines
Grimes, IA
6,178 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,178 reviews
January 22, 2025
Great experience! Very impressed with the team’s customer service and efficiency. Our purchase experience was made very easy and everything was ready when we arrived f Very impressed with the team’s customer service and efficiency. Our purchase experience was made very easy and everything was ready when we arrived for pickup. We are extremely happy with our purchase and the Toyota team experience! More
by Steverogers0715
Verified Customer
January 21, 2025
Ian was great to deal with. he wasn't pushy and it was really awesome that they let my wife and I test drive the vehicles on our own. he wasn't pushy and it was really awesome that they let my wife and I test drive the vehicles on our own. More
by spierceisu
Employees Worked With
January 21, 2025
Have dealt with Toyota of Des Moines on a few occasions, the staff has always been friendly and helpful, this time was no different. I'm thankful for this dealership and how straight forward they are with w the staff has always been friendly and helpful, this time was no different. I'm thankful for this dealership and how straight forward they are with what is needed done immediately and what still needs done but not life risking. More
by ttsstr5
Employees Worked With
January 21, 2025
Communication was lacking. Was never offered opportunity to view damaged part. Return shuttle driver badmouthed me right in front of me. Sales team unwilling to work toward alt Was never offered opportunity to view damaged part. Return shuttle driver badmouthed me right in front of me. Sales team unwilling to work toward alternate solutions. More
by jayson.obrecht
Employees Worked With
January 21, 2025
You continue to send email/text alerts to wrong person. My spouse sets up appointments and takes the vehicle in for service. It doesn’t make sense for me to receive confirmation alerts or real time alerts My spouse sets up appointments and takes the vehicle in for service. It doesn’t make sense for me to receive confirmation alerts or real time alerts while the vehicle is being serviced. We have tried multiple times to update our contact info and this continues to happen. More
by MIKEGLIDEWELL
Employees Worked With
Dunno Anyone
January 20, 2025
Toyota of Des Moines always has fast, thorough and courteous service whenever I bring it here. I really hate surveys and this 15 word minimum stupid. I could have said the same thing in less words. courteous service whenever I bring it here. I really hate surveys and this 15 word minimum stupid. I could have said the same thing in less words. More
by HEATHERWLOWE
Employees Worked With
January 20, 2025
Excellent service, timely, not expensive, trustworthy. Good communication. Comfortable waiting area. No hassles. Always reliable Good communication. Comfortable waiting area. No hassles. Always reliable More
by Dance with the Dragon
Employees Worked With
January 20, 2025
Todd was very nice to work with and kept me well informed about my car order. about my car order. More
by PAULAPIERACCI
January 19, 2025
Very professional, very quick! We have purchased cars from and had them serviced at Toyota of DSM for probably 25 years. We have purchased cars from and had them serviced at Toyota of DSM for probably 25 years. More
by driver
Employees Worked With
January 19, 2025
Toyota of Des Moines made the car buying experience quick and painless! Would recommend to anyone in the area looking to buy a new or used car! and painless! Would recommend to anyone in the area looking to buy a new or used car! More
by 18STANNICH
