Toyota of Denton

Disrespectful & Game Play Sad to say but some dealerships are just like this. Disrespectful comments such as: 1) "do we need to look at a lower priced vehicle?" making assum Sad to say but some dealerships are just like this. Disrespectful comments such as: 1) "do we need to look at a lower priced vehicle?" making assumption I couldn't afford the Highlander. 2) "do you think your current vehicle will worth more next year than right now?" uh...duh, really? and 3) took them 5 asks by myself for them to return my current vehicles keys to me so that I could leave. The cherry on top was when they finally came back with my keys and brought the sales manager who refused to look me in the eye as well as not even shake my hand. Sales Manager (young gentlemen) simply stated we can't do business with you today and walked off. This was the same guy I overheard telling a husband that next time he comes to purchase a car, he should leave his wife at home because that it what he would do. Shocked! More

Great Experience. My sales rep Ben (Long Thanh Tran) was genuinely friendly, knowledgeable and very pleasant to deal with. He went the extra mile to drive with me 25 mi My sales rep Ben (Long Thanh Tran) was genuinely friendly, knowledgeable and very pleasant to deal with. He went the extra mile to drive with me 25 miles back to my place and drop the car. I will definitely come back to Ben to take care of me. My finance manager Saif was very helpful as well. Overall the buying experience was smooth and easy. Thanks! More

Such a relief compared to James Woods I bought a used car at James Woods and was never able to get adequate service from their horrible service department. A friend I work with suggested t I bought a used car at James Woods and was never able to get adequate service from their horrible service department. A friend I work with suggested that I take my car to the service department at Toyota of Denton. I made an appointment and was provided a loaner car while they checked the issues I was having with my car. When I arrived I was greeted by Joe Roberts. He was incredibly kind and knowledgable. I felt confident that he understood what I was telling him and that he truly would make sure everything was taken care of. I recommend Toyota of Denton for car service, even if the car was bought elsewhere, they will still help. It makes me want to buy my next car at Toyota of Denton. More

Service on tires. I had a new set of tires installed on my Highlander at a tire shop, and my check air light came on, I checked the air pressures on my tires, and found I had a new set of tires installed on my Highlander at a tire shop, and my check air light came on, I checked the air pressures on my tires, and found nothing wrong. I drove to the dealership and told the Service Rep. Jose my problem. He advised that it might be the spare tire, He took my Highlander into the Shop, and a few minutes later came in to tell me that it was fixed. he told me that it was my spare tire low on air, they fixed it at no charge, I have not had any other issues but would expect them to be as nice and courteous as on the next visit. John More

Great experience Nick was is an amazing salesman. He was so friendly and more than helpful. I love my new vehicle! If I ever want to trade in my car, I will definitely Nick was is an amazing salesman. He was so friendly and more than helpful. I love my new vehicle! If I ever want to trade in my car, I will definitely be coming back to Nick to take care of me!! Thanks so much for everything! More

Great experience from Service to Sales! From making an appointment with Kate on the phone to being assisted by Daniel in Service, this dealership has a friendly, customer oriented philosophy From making an appointment with Kate on the phone to being assisted by Daniel in Service, this dealership has a friendly, customer oriented philosophy. Daniel even took the time to explain procedures and printout paperwork I requested. He was attentive and courteous. Curtis Lacy in Sales was knowledgeable and patient. He really listened to what I want in a vehicle. I'll be back to make my purchase!! More

Thank you Mr. Lacy! Thank you Mr. Curtis Lacy for making our experience more endurable. We appreciated his honesty and being there for us. Mr Lacy was a pleasure to wor Thank you Mr. Curtis Lacy for making our experience more endurable. We appreciated his honesty and being there for us. Mr Lacy was a pleasure to work with. He was always available when needed. More

Stay away these people are crazy TrueCar contacted dealers in my area that I did not ask for quotes from. Toyota of Denton was one that I did not ask for, so Trevor being upset that I TrueCar contacted dealers in my area that I did not ask for quotes from. Toyota of Denton was one that I did not ask for, so Trevor being upset that I would not purchase from them used TrueCar to say I was buying multiple cars and put down my work phone number. More

Amazing Salesman! Nick Popplewell was amazing! Not only did he stay late with me and get me an amazing deal on my vehicle, he came to my rescue once I got locked in th Nick Popplewell was amazing! Not only did he stay late with me and get me an amazing deal on my vehicle, he came to my rescue once I got locked in the dealership at 11pm! Best car buying experience yet :) More