Toyota of Cleveland - Service Center

One year service appointment. The dealership gave me updates along the way, gave me updates on my vehicle and all future service needed and even helped me install my newly purchase The dealership gave me updates along the way, gave me updates on my vehicle and all future service needed and even helped me install my newly purchased WeatherTech floor mats. More

Great customer service I have had 2 new Toyota's that were not purchased from this dealership and Susan has always been friendly and professional with me. Most will not go t I have had 2 new Toyota's that were not purchased from this dealership and Susan has always been friendly and professional with me. Most will not go to a dealership for work that has to be performed on their vehicles, but Susan and her tech Zach have a lifelong customer in me. More

Dealer does not honor coupons At the end of last year I downloaded a coupon that promised a $25 Visa card if you came in to test drive a vehicle at Toyota of Cleveland. I drove all At the end of last year I downloaded a coupon that promised a $25 Visa card if you came in to test drive a vehicle at Toyota of Cleveland. I drove all the way from Chattanooga to this dealer so that I could get the $25 visa gift card. I handed the coupon / certificate to one of the salespeople (Gregg Bain) who assured me that he'd put it in and that I would receive my gift card in the mail. The gift card never arrived. I have tried REPEATEDLY to get someone at the dealership to help me but they refuse to return my calls or my emails. It seems they are very quick to call you back when you're looking for a car to purchase, but when you want to get them to honor a promotional deal, they avoid you like the plague. I am extremely disappointed in this dealer and will NOT ever go back here because of their unscrupulous behavior regarding this issue. More

No pressure sales and excellent, detailed service I have always had a pleasant experience with team T.O.C. Service is explained in detail and the no pressure sales is excellent. The waiting room for I have always had a pleasant experience with team T.O.C. Service is explained in detail and the no pressure sales is excellent. The waiting room for service is exceptional as well. More

Great place to buy or service your Tpypta Excellent experiences buying, trading, and servicing our cars. We're repeat customers for that reason. No pressure in buying and no waiting to have Excellent experiences buying, trading, and servicing our cars. We're repeat customers for that reason. No pressure in buying and no waiting to have our cars serviced. Great place to do business. More

Very good I like doing business wit Toyota of Cleveland. They help you every way possible and don't pressure you. They keep it real and down to earth. I like doing business wit Toyota of Cleveland. They help you every way possible and don't pressure you. They keep it real and down to earth. More

Service review Great service experience clean environment, great amenities refreshments available pleasant atmosphere.knowledgeable service rep, quick timely service Great service experience clean environment, great amenities refreshments available pleasant atmosphere.knowledgeable service rep, quick timely service as promised.personal attention an explanation of service performed. More

oil change regular mileage service they have always done our service in a timely manner and properly. while there I wanted to look at a Sequoia and the were very helpful of that. I told they have always done our service in a timely manner and properly. while there I wanted to look at a Sequoia and the were very helpful of that. I told them I was not in the market to buy at this time but that didn't bother them they showed me the car. More

Quick and quality service I showed up about 30 minutes early for my appt. they took it right back and I was out in no time. No pressure selling of products/services I did not n I showed up about 30 minutes early for my appt. they took it right back and I was out in no time. No pressure selling of products/services I did not need or want. More

Good service Always experience good service every time vehicle is serviced. Staff is always friendly, eager to get service started. They always take time to specif Always experience good service every time vehicle is serviced. Staff is always friendly, eager to get service started. They always take time to specifically let you know what extras need to be attended before addressing them. More