Toyota of Bay Ridge Brooklyn
Brooklyn, NY
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699 Reviews of Toyota of Bay Ridge Brooklyn
awesome team I was blessed to have been in the hands of an exceptional group of employees from salesman (Jerry Rosario), Sales manager (Lester Jones) and Finance M I was blessed to have been in the hands of an exceptional group of employees from salesman (Jerry Rosario), Sales manager (Lester Jones) and Finance Manager (Jason Manos). They are an awesome team. They made me feel like I was part of the Toyota family. From the time I walked in until I got my vehicle. Jerry demonstrated exceptional salesmanship, Knowledge & has the personality to deal with the public. Jerry is amazing . Lester Jones and Jason Manos were exceptional too... This is my third vehicle leased through Toyota. .Jerry Rosario has been the salesman for all three vehicles.. I am 66 and have had other vehicles beside Toyota but have never been treated this good. Toyota , keep up the good work and I will definitely recommend Bay ridge Toyota to family and friends. God Bless you guys! More
Exceptional Service Ronald and Juan were beyond helpful through the stressful process of leasing a new vehicle. Between Ronald's welcoming and polite persona and Juan's Ronald and Juan were beyond helpful through the stressful process of leasing a new vehicle. Between Ronald's welcoming and polite persona and Juan's comical and honest personality, it was definitely a pleasure leasing with them. They were very informative and up front when it came to negotiating a price that worked for both parties. The dealership has a positive work environment and display a great deal of teamwork. Anytime there was a wait, they made it very painless. The final piece to the puzzle was finalizing the deal with Mark. More
Dammage of my car during servicing I bought my brand new car at Bayridge Toyota in NY, and mostly have it serviced there. Recently, I bought my car there for service, but found out late I bought my brand new car at Bayridge Toyota in NY, and mostly have it serviced there. Recently, I bought my car there for service, but found out later that they also bumped the front of my car I guess againts another car since they don't have enough space for business. They damaged my car during the service and never told me anything. When I found out, I called many times and brought the car back. One employee (named Moe) acknowledged the wrong and promised to fix it. But, after speaking with his manager Michael Scarpa on the phone, he told me that the manager will call me on Monday. I waited until 1:30pm, nobody called. I called myself. This michael scarpa (yes, I chose to write his name with small letters because he doesn't deserve my respect or consideration) had no manners or respect for the customers. He spoke disrespectfully to me and refused to accept the damaged made by his employees because it happened a month ago. I called back Toyota and told them how I was treated by this dealership in general, and this employee. They asked me to give them some times so they can get in touch with the dealership. I am about to file a complaint with the NY Attorney General, and write bad reviews on as many websites as I can. I want people to be aware of the dealership, and michael scarpa so that they get into the same scam I have been put. I wonder how he got to the managing position. It's either a family/friend business or they just hire dumb people. stay away from this person or just go to another dealer. More
Exceptional salesmanship, knowledge & personality Sale Consultant Ozzy Quintana was amazing made the leasing on my Rav 4 go extremely smooth and with his knowledge of all the gadgets in the car and hi Sale Consultant Ozzy Quintana was amazing made the leasing on my Rav 4 go extremely smooth and with his knowledge of all the gadgets in the car and his patients in showing me how to use them he was awesome. During my visits to the showroom I was always accompanied by my friend she was also impressed with Ozzy she's now looking at a Prius or new 86 to buy. They only have 5 stars on this site I give Ozzy 7 stars and "HIGHLY RECOMMEND" him to anyone looking to buy or lease a Toyota. Ozzy thank you so much for all your help in making my experience at Bay Ridge Toyota a great one!!! ( and i'll be calling you soon I forgot how to use a few things like you better than the manual) More
Incredibly awesome! I have bought 3 cars from 3 different dealers. At Bay Ridge Toyota I found my favorite dealer and my favorite agent Emmanuel Pena. From the agent to t I have bought 3 cars from 3 different dealers. At Bay Ridge Toyota I found my favorite dealer and my favorite agent Emmanuel Pena. From the agent to the manager Ali I rate them best. They were so helpful and so knowledgable that I was amazed. It was an awesome experience. I wish Bay Ridge Toyota the best forever. I love you guys More
Outstanding service Salesman Ozzy Quintana went out of his way to make sure I was happy with the car I was buying and that the process went smoothly. Ozzy was knowledgeab Salesman Ozzy Quintana went out of his way to make sure I was happy with the car I was buying and that the process went smoothly. Ozzy was knowledgeable of all the cars options and walked me through every phase of my car purchase. I would highly recommend Ozzy and the staff at Bay ridge Toyota to my family and friends. GREAT JOB OZZY!!!!! Thank you so much a satisfied customer More
Great Exprerience Miguel & Mustafa are knowledgeable and professional. Miguel full explained the features of the car and the warranties. Mustafa went over the financ Miguel & Mustafa are knowledgeable and professional. Miguel full explained the features of the car and the warranties. Mustafa went over the financing in great detail and fully explained the additional coverage available. It was a pleasure dealing with both of these individuals. They both great guys. More
Great customer service Jerry- we really appreciate you for taking your time and helping us with picking out a great family car. We are telling our family and friends about y Jerry- we really appreciate you for taking your time and helping us with picking out a great family car. We are telling our family and friends about you. More
Thanks Mike - I want to thank you again for stepping up to the plate for me and mi wife a few weeks ago. I mentioned you and Kenny in my review "Business Mike - I want to thank you again for stepping up to the plate for me and mi wife a few weeks ago. I mentioned you and Kenny in my review "Business with a heart" because you guys really saved the day for us. Thanks again, keep up the good work (with a heart) More
Thorough, intelligent, experienced My Service Associate, Jake Chen, gave me excellent advice and was very detail-oriented -- knew the brand very well and appreciated my concerns and wis My Service Associate, Jake Chen, gave me excellent advice and was very detail-oriented -- knew the brand very well and appreciated my concerns and wishes. The discussion of an extended warrantee was thorough, as was the discusison of insurance options: it felt like a meeting with my investment counselors. More