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Toyota World Of Lakewood

Lakewood Township, NJ

4.4
852 Reviews

1118 Route 88

Lakewood Township, NJ

08701

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852 Reviews of Toyota World Of Lakewood

May 09, 2013

The customer service was excellent. Brandon and other people I spoke with were friendly and knowledgeable. Everything went quickly and smoothly even though the site was under construction, which was impr More

by PeterVandenkooy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Torres
May 10, 2013 -

Toyota World Of Lakewood responded

Thanks for the kind words! It is great to hear our team was friendly and easy to work with! Customer satisfaction is our top priority, and I'm glad you enjoyed your time with us. We are excited for the construction to be finished, and I hope you come back to see us when our new facility is up and running if you need any assistance at all, or if you just want to say hello. I appreciate your recommendations and thank you for choosing Toyota World of Lakewood! Sincerely, Cary Rose - General Manager

May 08, 2013

The service was kind, fast, satisfying. Mr.Orlando sincerely did his job to help me who just walked in with absolutely no idea what my options are. More

by azimma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Orlando
May 09, 2013 -

Toyota World Of Lakewood responded

Thanks for the kind words! Our team puts customer service first and foremost, and it makes me happy to hear you enjoyed your experience at Toyota World of Lakewood. Feel free to come visit us again in the future if you need any assistance, and make sure to follow us on Facebook and Twitter for exclusive offers and special content! Again, thank you! Sincerely, Cary Rose - General Manager

May 06, 2013

they lied about the mileage on the car.. when i bought it, not even 2 months old the Cadillac converter went, they weren't going to pay for it to be fixed, then finally after arguing with them for several More

by arotzakacjzmommy1960
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
dean
May 01, 2013

Ian Hanlon was our salesman. He greeted us in the parking lot. I was interested in driving a Toyota Venza since I had seen it on the internet and was interested in feeling how it handled on the road More

by cmmonte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Hanlon
May 02, 2013 -

Toyota World Of Lakewood responded

Thank you for taking the time to leave us such a great review Ian! We all truly appreciate the kind words! It makes me happy to hear how simple and enjoyable your experience was at Toyota World of Lakewood. We strive to provide excellent customer service for each and every person who walks through the door. Don't hesitate to come visit us again! We will be happy to help you with any and every issue that may arise. Also, follow us on Facebook and Twitter for exclusive content and special offers! Thanks again, Cary Rose - General Manager

April 29, 2013

My husband and I have dealt with this particular dealership for a number of years both for sales and for servicing our cars. They have always gone above and beyond what we have ever experienced wit More

by Fulcher57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Orlando and David Bronco
Apr 30, 2013 -

Toyota World Of Lakewood responded

Thank you so much! It's great to hear you are so pleased with your experiences, and we really appreciate you taking the time to leave us this positive review. We are dedicated to the best possible customer service, and I am very glad you were so happy with our performance. We understand there is a learning curve to some of these new technologies, so we strive to be as knowledgeable on every model as possible so we can pass that on to you! Don't hesitate to come visit us again if you need anything at all, and follow us on Facebook and Twitter to stay in the loop for exclusive content, events, and offers! Again, thanks for the kind words! Sincerely, Cary Rose - General Manager

April 27, 2013

Brandon is one of the most honest, friendly, knowledgable and enthusiastic car sales person that I have ever encountered. His animated personality is what helped me in being open to really find the right veh More

by Zglass5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Torres
Apr 29, 2013 -

Toyota World Of Lakewood responded

Brandon is a valued team member at Toyota World of Lakewood, and we appreciate you taking the time to let us know how well he did. He will be happy to hear you were so pleased! Our team is dedicated to customer satisfaction, and I'm glad you felt great about your experience with us! We hope to see you again if you need any help at all in the future! Follow us on Facebook and Twitter to stay in the loop about exclusive events and deals, as well as fun content! Thank you again! Sincerely, Cary Rose - General Manager

April 26, 2013

I would highly recommend this dealer. I had simply mention that a Prius was my dream car and Chris managed to make my dream into a reality. My time spent at the Lakewood Toyota was one that I would sa More

by Shelly56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Jim, Jameson
Apr 29, 2013 -

Toyota World Of Lakewood responded

Thank you so much! It makes us all very pleased to hear you are so happy with your new Prius. Thank you for taking the time to leave us this great review as well! We appreciate that very much! Our team is dedicated to great customer service, and I'm glad to hear we were able to make your experience such a good one. Don't hesitate to come see us again anytime. Also, follow us on Facebook and Twitter for exclusive content and special deals. Thanks again! Cary Rose - General Manager

April 26, 2013

Was easy to deal with. Was honest about problems found with vehicle during safety inspection and fixed everything. Sales Department, Finance Department and Service Department was very professional. More

by Glampiasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Orlando, Jamison Previte
Apr 29, 2013 -

Toyota World Of Lakewood responded

Thanks for the kind words! It's great to hear you were pleased with everything. We always try to be as thorough as possible, and I'm glad you were able to experience that. Feel free to come visit us again anytime if you need any assistance at all. Don't forget to follow us on Facebook and Twitter! Thanks again! Sincerely, Cary Rose - General Manager

April 25, 2013

Kevin Miller and Toyota of Lakewood gave me a great deal on a new 2013 Toyota Prius including a trade-in of two cars. Kevin was very friendly and accommodating to our requests More

by juggerp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Miller
Apr 26, 2013 -

Toyota World Of Lakewood responded

Thanks for the kind words! I'm glad to hear you were pleased with your experience at Toyota World of Lakewood. I think you are really going to enjoy your Prius. Don't hesitate to come visit us again if you need any assistance at all! Also, LIKE us on Facebook and Twitter for exclusive content and special internet deals. Thanks again for taking the time to leave us this positive feedback! Sincerely, Cary Rose - General Manager

April 23, 2013

I met Steve about a month ago and had a great feeling of I met Steve about a month ago and had a great feeling of ease right away. I returned yesterday to purchase a vehicle and he walked me through the wh More

by AmandaHope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen McConnell
Apr 24, 2013 -

Toyota World Of Lakewood responded

Thanks for the great review Amanda! We put customer satisfaction first at Toyota World of Lakewood, and I'm glad you were able to experience that firsthand. Thank you so much for taking the time to leave us these kind words! Don't forget to follow us on Facebook and Twitter for exclusive content and special deals, and come visit us again if you need any help at all! Sincerely, Cary Rose - General Manager

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