
Toyota World Of Lakewood
Lakewood Township, NJ
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852 Reviews of Toyota World Of Lakewood
The customer service was excellent. Brandon and other people I spoke with were friendly and knowledgeable. Everything went quickly and smoothly even though the site was under construction, which was impr people I spoke with were friendly and knowledgeable. Everything went quickly and smoothly even though the site was under construction, which was impressive. I would definitely recommend this dealership. More
The service was kind, fast, satisfying. Mr.Orlando sincerely did his job to help me who just walked in with absolutely no idea what my options are. sincerely did his job to help me who just walked in with absolutely no idea what my options are. More
they lied about the mileage on the car.. when i bought it, not even 2 months old the Cadillac converter went, they weren't going to pay for it to be fixed, then finally after arguing with them for several it, not even 2 months old the Cadillac converter went, they weren't going to pay for it to be fixed, then finally after arguing with them for several days they said they would fix it but didn't get a hold of me for several days i had to keep calling then when they replace the Cadillac converter the horn went and now there is a code coming up on the car that it needs a new throttle sifter, which when you buy a new car you shouldn't have to worry about any of this... im very disappointed and wont recommend it to anyone More
Ian Hanlon was our salesman. He greeted us in the parking lot. I was interested in driving a Toyota Venza since I had seen it on the internet and was interested in feeling how it handled on the road parking lot. I was interested in driving a Toyota Venza since I had seen it on the internet and was interested in feeling how it handled on the road. Ian was a great help and very informative. He immediately got a car for us to test drive. Then he found us a car that had all the options that I wanted. He was professional and very informed of the workings of the Venza. After doing all the paperwork, agreeing on a price and then leasing the car he made sure the car was clean, took the time to go over all the features and synced my I phone. I would definitely recommend Ian and Toyota World. More
My husband and I have dealt with this particular dealership for a number of years both for sales and for servicing our cars. They have always gone above and beyond what we have ever experienced wit dealership for a number of years both for sales and for servicing our cars. They have always gone above and beyond what we have ever experienced with any other car dealership. We have purchased two vehicles from them now and just leased a brand new one. When we were selecting the new one to lease, they asked about our preferences for color and other features. They could not have chosen a better model than the one we got. It is perfect for us. They also worked with us to stay within our budget and to provide as many services as possible such as two years of free maintenance servicing and an extended warranty. They also taught us how to use all of the new technological features in our vehicle and made it easy for two very non-tech-savvy people to drive away quite happily with our new purchase. We would definitely recommend them to anyone and have done so ... both for sales and for service. They treat you with friendliness and respect. We now have to drive 30 miles out of our way to have our cars serviced at this dealership and still do so as they are so good and so personable. There is a relationship of trust that has developed as well as great service and a great product to drive. More
Brandon is one of the most honest, friendly, knowledgable and enthusiastic car sales person that I have ever encountered. His animated personality is what helped me in being open to really find the right veh and enthusiastic car sales person that I have ever encountered. His animated personality is what helped me in being open to really find the right vehicle to meet both my needs and expectations. He was willing to take his time not only to listen to the features that I was looking for but to also help me stay in my price range. He also made sure to take the time to answer all my questions and eased any of my concerns. He was genuinely interested in my 100% satisfaction with my investment. I would highly recommend anyone who is interested in buying a car to ask or Brandon. With Brandon, you get the expertise of what the vehicle has to offer at a no hassle experience, but with the care as if you were family. Thank you again Brandon. More
I would highly recommend this dealer. I had simply mention that a Prius was my dream car and Chris managed to make my dream into a reality. My time spent at the Lakewood Toyota was one that I would sa mention that a Prius was my dream car and Chris managed to make my dream into a reality. My time spent at the Lakewood Toyota was one that I would say was well worth it not only for the car. All the associates were extremely helpful and pleasant. Jim one of the business guys even remembered me from a previous phone we had. Jim must have nine lives to remember that. But my time was well spent from the tech guy explaining and setting up all the added benefits. To Jameson getting my payments lower then originally thought. To all the others like Kevin who simply congratulated me for reaching my dream car. It was my pleasure to do business with them that even a month after having the car I made sure to come and let everyone know how grateful I was to there dedication and gracious attitudes that were present. I would recommend this establishment to anyone looking for a new or used car More
Was easy to deal with. Was honest about problems found with vehicle during safety inspection and fixed everything. Sales Department, Finance Department and Service Department was very professional. with vehicle during safety inspection and fixed everything. Sales Department, Finance Department and Service Department was very professional. More
Kevin Miller and Toyota of Lakewood gave me a great deal on a new 2013 Toyota Prius including a trade-in of two cars. Kevin was very friendly and accommodating to our requests on a new 2013 Toyota Prius including a trade-in of two cars. Kevin was very friendly and accommodating to our requests More
I met Steve about a month ago and had a great feeling of I met Steve about a month ago and had a great feeling of ease right away. I returned yesterday to purchase a vehicle and he walked me through the wh I met Steve about a month ago and had a great feeling of ease right away. I returned yesterday to purchase a vehicle and he walked me through the whole process. I could tell he was being super honest and real. He related well to me as a customer and was understanding of my personal situation. A great and non-stressful experience! More