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Toyota World Of Lakewood

Lakewood Township, NJ

4.4
852 Reviews

1118 Route 88

Lakewood Township, NJ

08701

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852 Reviews of Toyota World Of Lakewood

May 24, 2013

It's only been a week but so far it's been a very good overall experience. Very good experience with salesman (Ian), very friendly group on the floor throughout our visit, the manager & service depar More

by andyc96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Hanlan
May 23, 2013

My wife and i came in late on a saturday night, right before closing, and we were treated with the same.level of care and service as if we were the first customers of the day. Both the salesman, the f&i More

by mrguernsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris
May 21, 2013

Christina Racanelli went out of her way to find a car that met my needs which kept changing. She knew what would best meet my needs for a price that I wanted to be at. I went back and forth on other car More

by dave570
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Racanelli
May 22, 2013 -

Toyota World Of Lakewood responded

Thanks for taking the time to leave us these kind words! We appreciate it very much. I'm glad to hear you were pleased with the service you received at Toyota World of Lakewood. Our team puts customer satisfaction first! I think you are going to love your new Camry. They are great, reliable cars. If you run into any issues, or need any assistance at all, feel free to come visit us again! Don't forget to follow us on Facebook and Twitter for exclusive content and special offers! Thanks again for leaving us this great review! Sincerely, Cary Rose - General Manager

May 19, 2013

My husband and I came to Toyota looking to trade in our car for an SUV to accommodate our growing business and growing family. Brandon helped us from start to finish. He showed us the different SUVs that w More

by mayflor2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Torres
May 20, 2013 -

Toyota World Of Lakewood responded

Thank you for taking the time to leave us such a positive review! I'm glad to hear you enjoyed your experience at Toyota World of Lakewood. Brandon, and our entire team make us proud on a day to day basis, and I'm glad you were able to experience that firsthand. I think you are going to love your new RAV4, and don't hesitate to come visit us again if you need any assistance at all. We will be here to help you out! Also, follow us on Facebook and Twitter for exclusive content and special offers. Thanks again for the kind words! Sincerely, Cary Rose - General Manager

May 14, 2013

I arrived Sat am and brought into the office by Chris. His overall demeanor was just someone I felt I could work with. He went over with me what options I wanted and then went over my trade in (Toyota!). More

by momroth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Vinci
May 15, 2013 -

Toyota World Of Lakewood responded

Your business is greatly appreciated! It's great Chris took the time to go over all your choices during the trade-in process. We're happy to hear Chris was able to complete the transaction under your time constraints also. Your recommendation is a huge compliment to our entire staff. We hope to get the chance to earn your business in the future. Congratulations on your new Camry XLE! Don't forget to find us on Twitter and Facebook for exclusive content and specials. Sincerely, Cary Rose - General Manager

May 13, 2013

This is my third vehicle purchased at Toyota World of Lakewood. My salesperson, Joe Orlando, was extremely helpful in providing all the various options in deciding on my new vehicle. I'm ectastic to h More

by anogueira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Orlando / James Previte
May 13, 2013 -

Toyota World Of Lakewood responded

We can't offer enough thanks! On behalf of everyone at Toyota World of Lakewood, thank you for your continued support! Customer satisfaction is our top priority, and I'm glad to hear you were so happy with your experiences at our facility. It makes me happy to hear your Mother's Day was so nice! Please don't hesitate to come visit us again in the future if you need any assistance at all, or just want to say hi! Also, follow us on Facebook and Twitter so you can see our exclusive content and take advantage of special offers! Again, thank you so much for your continued business and kind words! Sincerely, Cary Rose - General Manager

May 13, 2013

In sales, "Seek First to Understand, Then to be Understood" is paramount. Brandon is not only a listener, but is very capable of assisting potential purchasers in deciding exactly what they want. More

by JMarovich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Torres
May 14, 2013 -

Toyota World Of Lakewood responded

Thank you for taking the time to give us feedback. We're happy to hear Brandon listened to your needs and assisted you in finding the right vehicle. He is a great example of what our staff strives to be for our valued customers. We truly appreciate the time you took to recognize his customer service efforts. If you have any questions or concerns regarding your new purchase feel free to reach out to us at any time. We're always here to help! Don't forget to find us on Facebook and Twitter for exclusive content and specials. Thanks again! Cary Rose - General Manager

May 13, 2013

Mr Elwell's knowledge & experience were evident from the beginning of my visit. I told him what type of vehicle I was looking for(Rav 4) and that I would like to test drive one.I was shown one part More

by ZXCV153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Elwell
May 14, 2013 -

Toyota World Of Lakewood responded

Karen, We're grateful for your business! It's wonderful that you enjoyed working with Mr. Elwell, he will be happy to hear your positive feedback. We love the Rav4 you test drove had all the features on your "bucket list" as well. Our goal is to provide our customers with their dream vehicle. Dave will also be thankful for your feedback. We hope to get the chance to earn your business again in the future. Be sure to find us on Twitter and Facebook for fun promotions and exclusive content. Happy driving! Sincerely, Cary Rose - General Manager

May 11, 2013

To start with, this was my first time ever to a Scion Dealership & I pretty much expected it to be just like every other type of car dealership out there, but I'm happy to report that they are not like a More

by MikeDeRo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Orlando & Jameson Previte
May 13, 2013 -

Toyota World Of Lakewood responded

Thanks for the kind words! It's great to hear that you had such a pleasurable experience at our facility. Our team puts customer satisfaction first, and I'm glad you were able to experience that firsthand. Make sure to follow us on Facebook and Twitter for exclusive content and special offers, and feel free to visit us again anytime if you need assistance! Again, thank you so much for choosing us and taking the time to leave this great review! Sincerely, Cary Rose - General Manager

May 11, 2013

I was sent to Bill Kelly from my neighbor who has purchased two cars from him. my experiance was seemless and I would recommend him to you and his fellow Manager Mark Fusco! I shopped Freehold and Ga More

by 2013happycamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kelly
May 13, 2013 -

Toyota World Of Lakewood responded

Thank you for taking the time to leave such a positive review! At Toyota World of Lakewood, we put customer satisfaction first, and I'm glad you enjoyed your experience with us. Our team is our strongest asset as you now know! We won't let the construction get in the way of making sure our customers get what they need! We hope you come see us again if you need any assistance at all. Also, don't forget to follow us on Facebook and Twitter for exclusive content and offers! Thanks again! Sincerely, Cary Rose - General Manager

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