Toyota Direct

Great first car experience This is where I purchased my first brand new car as I always purchased used vehicles. I liked technology features of other brands. However, my family This is where I purchased my first brand new car as I always purchased used vehicles. I liked technology features of other brands. However, my family has been a Toyota family since 1988 and my biggest thing was purchasing a car that'll last. After some negotiations with Robert not only did we get me a new vehicle but we also got me financing that fit my expenses. The only reason why I gave it a 4 star was because I did my closing paperwork with Ivan and he wasn't very pleasant. I felt pressured to purchase a warranty and got it because I was intimidated if I would've said no. He made me feel stupid on some questions. Overall though, I'd still recommend Toyota direct for new and used vehicles because they last and you can always get in and out with your car buying experience. The entire process only took me about 2-3hours: More

Saves me money I had a appointment to fix a noise under my hood and new brakes. After they looked at my car, a prompt phone call was made and I did not need new brak I had a appointment to fix a noise under my hood and new brakes. After they looked at my car, a prompt phone call was made and I did not need new brakes and the noise was a easy fix. That is why I go to Toyota direct because I feel they are honest and always have my best interest. I only go there because they keep great records and I can count on them to know what my car needs. Thanks to a great service department for always helping me out. More

Awesome customer service She is help for everything and do you for customers easy everything,she is doing very good job,thanks you so much.i recommend for my all friends She is help for everything and do you for customers easy everything,she is doing very good job,thanks you so much.i recommend for my all friends More

Excellent Service! I live in Proctorville, Ohio when i do the searching online and i meet Matt. He was great and thelp me with the purchase a new 2015 Toyota Avalon. I I live in Proctorville, Ohio when i do the searching online and i meet Matt. He was great and thelp me with the purchase a new 2015 Toyota Avalon. I recommend Toyota Direct to purchase your new Toyota. Mike Ferguson More

Service excellence Among all the service advisers I've dealt with at the Toyota Dealership, Jim Elgin has been the best so far. His honest and straight-forward assessme Among all the service advisers I've dealt with at the Toyota Dealership, Jim Elgin has been the best so far. His honest and straight-forward assessment of my service needs always end with a satisfying and worry-free experience. I would also like to add the pleasant shuttle service provided to me by Bob and Brian. Pickup and drop off times were prompt. :) . MV More

Salesperson Bill Huff is the one to go to! William Huff was my salesperson and he was excellent. Other than the car itself, he is the reason I purchased this vehicle. He is also the reason why William Huff was my salesperson and he was excellent. Other than the car itself, he is the reason I purchased this vehicle. He is also the reason why I choose this dealership over other dealerships. He was not pushy and never tried to intimidate. He was kind and helpful and answered all of my questions. He was not afraid to ask someone else for help if I had a question he did not know and overall he went the extra mile to make me feel welcome and at home at the dealership. More

Exceptional Customer Buying Experience I happened to buy a Corolla from this dealership and the entire process was truly outstanding-- No long negotiations, no salesman tricks - we agreed o I happened to buy a Corolla from this dealership and the entire process was truly outstanding-- No long negotiations, no salesman tricks - we agreed on the model, make and price and the entire process took less than an hour at the dealership. I would personally recommend working with Bill Huff as he understands the customers needs. More

Pattie made it easy! We went in to look and purchase a new car. Pattie was great. She listened and remembered our needs and requests. She was not pushy or try to sell us We went in to look and purchase a new car. Pattie was great. She listened and remembered our needs and requests. She was not pushy or try to sell us something we didn't want. She was very nice and easy to deal with. I will refer anyone to her and we will use her again. Thanks Pattie!! More

Makes Car Shopping Fun I purchased a car from Toyota Direct in 2014. Since then, I have referred seven other people and purchased another car last week! Ken is great to wo I purchased a car from Toyota Direct in 2014. Since then, I have referred seven other people and purchased another car last week! Ken is great to work and makes the car buying process which is normally painful, enjoyable! More

Excellent service friendly people I have been a Toyota Direct customer for "3 cars". I have been pleased and have no complaints. Everyone is courteous and friendly and the work had b I have been a Toyota Direct customer for "3 cars". I have been pleased and have no complaints. Everyone is courteous and friendly and the work had been done accurately and in a timely fashion..thx More