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Toyota Direct

Columbus, OH

4.2
914 Reviews
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4248 Morse Rd

Columbus, OH

43230

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Showing 914 reviews

April 21, 2011

I just purchased a new Camry from Toyota Direct and everyone there was great. My salesperson Michael and the manager Jim treated me with respect and gave me a great deal without all the back and forth. More

by bwoodhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Schroeder
Apr 29, 2011 -

Toyota Direct responded

We do strive for customer satisfaction. Our team does appreciate your imput for future clients.

March 18, 2011

I recently purchased a new 2011 Prius from Toyota Direct. I worked with Rich Greenberg and his sales manager Jim Bapst. I originally inquired on the internet and did so with three other local dealers. Toyot More

by adixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bapst, Rich Greenberg
April 11, 2010

Bought a car at Toyota Direct, signed all of the documents. Went to pick up my car when agreed, and they told me that my car was sold to someone else. Would not honor price/financing for another car More

by Lisa PFS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Cochran
Apr 26, 2011 -

Toyota Direct responded

We regret that the other dealership sold the vehicle this client wanted. We tried to find another one but she was not flexible on any other color. There was no more out there in our whole region. We do strive for excellence here at Toyota Direct. Sometimes things do happen that are hard to remedy..

June 03, 2009

Overall, I was very unimpressed with this dealership. I had seen a car I wanted on their website and called the internet sales manager to make an appointment to come in and test drive it. When I arrived f More

by dk8594
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lori
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