Toyota Direct

Great Sevice This dealer offers great, prompt and courteous service. They received my RAV 4 at the time of my appointment and completed the work on the car in the This dealer offers great, prompt and courteous service. They received my RAV 4 at the time of my appointment and completed the work on the car in the time that they promised. More

HIDEOUS TREATMENT WAS TOLD FINANCING WAS IN PLACE, WITH MY WIFES INCOME ADDED...I WAS READY TO DRIVE FROM PITTSBURGH TO PICK UP THE SCION FR-S, THAT I WAS TOLD, WAS A D WAS TOLD FINANCING WAS IN PLACE, WITH MY WIFES INCOME ADDED...I WAS READY TO DRIVE FROM PITTSBURGH TO PICK UP THE SCION FR-S, THAT I WAS TOLD, WAS A DONE DEAL....SOMETHING SEEMED WRONG, AS THEY STOPPED COMMUNICATING WITH ME FRIDAY EVENING...THANK GOD WE DID NOT DRIVE TO COLUMBUS SATURDAY MORNING...THE DEAL WENT FROM SIGN AND DRIVE, TO "WE NEED $3500 TO DO THIS"....BLAKE LIED THROUGH HIS xxx FOR 2 DAYS....AND THEN, WHEN I FINALLY GOT SOMEONE, DREW, HE CLAIMED THE BANKS WANTED $3500....NO, THEY DID NOT...THE DEALERSHIP WANTED THE $3500....BANKS JUMP AT THE CHANCE TO FINANCE ANY CAR DEAL THESE DAYS....STAY AWAY, FAR AWAY....DAN, FROM PITTSBURGH More

4 Runner I bought a 4 Runner that had a bad engine from them and In the end they worked with the warranty company and got me back on the road.Great customer se I bought a 4 Runner that had a bad engine from them and In the end they worked with the warranty company and got me back on the road.Great customer service from Ryan Belcher. More

Thanks for second chance Provided an online application. Was immediately contacted was asked what I wanted and everything I needed was made possible. I drove out with a 2016 Provided an online application. Was immediately contacted was asked what I wanted and everything I needed was made possible. I drove out with a 2016 Camry low mileage that I love. Thanks Perry More

Great customer service by Kristen Nott After 18 years it was time for a new car. My daughter had great things to say about Toyota Direct so that's where we went. Got a great deal on a 3 yea After 18 years it was time for a new car. My daughter had great things to say about Toyota Direct so that's where we went. Got a great deal on a 3 year lease and I love the Carolla! More

EXCELLENCE at its FINEST Ive been working with Jacob trying to get me into a car for over TWO years now!! Now finally after the horrible experience I had with "KINGS TOYOTA" i Ive been working with Jacob trying to get me into a car for over TWO years now!! Now finally after the horrible experience I had with "KINGS TOYOTA" in Cincinnati OH, I was definitely thrown off by Toyota at first! However I knew with the information given to me and providing it to Jacob he would get it done!!! Even when I thought it couldn't be done, with a 619 credit score I was approved with Toyota Financial with a 2.9 interest rate on a 2018 Camry XSE!!! WOW!!! and with my negative equity included!!! Malek one of the managers there bent over backwards for me to get this deal done as well as John in finance worked it out as well! I am SOOOOOO overly gracious, and Blessed to have these individuals work with me to get me in a car I know would last for ever! So definitely THANK YOU, to Jacob, Malek, and Jon and can't forget TFS for giving me a chance and approving me with my loan!!! SO definitely recommend Toyota Direct Morse Rd Columbus OH, and make sure you work with those three!!!!! More

Worst customer service ever Never buy a car from this dealership. I believe they were dishonest, read paper before signing. Make sure you get what you were promised Customer Ser Never buy a car from this dealership. I believe they were dishonest, read paper before signing. Make sure you get what you were promised Customer Service is the worst. More

Do not trust them! Classic bait and switch!! Classic bait and switch don't trust a word they say! Do not believe there pricing on there web page. I called on a Saturday interested in a vehicle th Classic bait and switch don't trust a word they say! Do not believe there pricing on there web page. I called on a Saturday interested in a vehicle they had posted on there webpage and spoke to Patie. She promised to call me back after I said I want the car for the listed price and would pay in full. Never got a call back so I called back the following Monday only to get the same story. Here it is Tuesday and when I call they tell me someone is there test driving the car and they cannot hold the car for me even with a deposit. I was ready to pay in full LAST SATURDAY but they never got me the purchase order! Don't trust these shady people they will lie about there car pricing only to get you in the door to try to push another car on you! More

Purchased a Certified 2016 Toyota Corolla My wife and I had a very pleasant experience and I would highly recommend Toyota Direct! Our Salesman, Mr. David Dowe was outstanding! This young Ma My wife and I had a very pleasant experience and I would highly recommend Toyota Direct! Our Salesman, Mr. David Dowe was outstanding! This young Man is something special! I sincerely hope you recognize the young talent you have in Mr. Dowe and keep him on your staff. He treats his customers outstanding and is very cooperative, respectful and professional. He makes the buying experience a very pleasant experience and he does not pressure or pull any tacky sales tactics. He is truly there to help his customer and will bend over backwards to get you the best price and service. We had a few minor repairs that needed to be done, he documented them all and ensured they were corrected the right way, the first time. More

worst customer service I've ever received Bought a fairly expensive nice new Toyota from this dealership and from the second we started talking price it was clear my salesperson was about one Bought a fairly expensive nice new Toyota from this dealership and from the second we started talking price it was clear my salesperson was about one thing and one thing only getting their commission and getting you out the door, absolutely no concern for the customer whatsoever, if your in the market for a new or used Toyota id recommend shopping else for it, this is my 3rd time buying a Toyota and has been hands down the worst experience of them all More