
Toyota Direct
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Melvin Jiles was very good to work with. He was not pushy and took extra time to point out the various options on the vehicle I later purchased. Melvin got me a good deal on my new Camry. I feel he was hones and took extra time to point out the various options on the vehicle I later purchased. Melvin got me a good deal on my new Camry. I feel he was honest and looked out for my interest by finding me the car that met my needs and was right for me. This is the second vehicle I have purchased from Toyota Direct and would not hesitate to recommend them to my friends. More
Being a previous Toyota Direct employee, I am now a loyal customer to Toyota Direct. I have always like the Toyota brand and enjoy the different models that are available. I have always wanted to own a Sienn customer to Toyota Direct. I have always like the Toyota brand and enjoy the different models that are available. I have always wanted to own a Sienna and when the opportunity arose for me to purchase my 05 Sienna I am very happy with it so far. Pattie Street was an AWESOME sales lady and was there to answer any questions that my husband and I had befoe we purchased. Perry Singh in finance worked very hard to finance me so that I could drive away in my 05 Sienna. I have always recommended Toyota Direct to my family and friends who are looking for a new or preowened vehicle because I know that they will be treated with the respect and courtesy that all customers should be treated with. Thank You Pattie and Perry, I will be a returning customer as long as you all are there. More
Bob Daniels was absolutely fabulous! He made me feel like I was the most important customer in the shop that day and was extremely helpful with regards to all of the vehicles I was interested in leasing. He I was the most important customer in the shop that day and was extremely helpful with regards to all of the vehicles I was interested in leasing. He took care of all of my previous vehicle's lease end arrangements and made the entire experience of leasing a new vehicle pleasant and hassle-free. I would recommend Toyota Direct and especially Bob Daniels to any of my friends and family! A++ service!! More
My family and I have been working with Toyota Direct for several years. our previous sales rep is no longer with the company. The experience with our new rep, Jimbo Fisher was a pleasure. he is friendl several years. our previous sales rep is no longer with the company. The experience with our new rep, Jimbo Fisher was a pleasure. he is friendly and knowledgeable. He made our recent family purchases ( 2 leases and one purchase) of 3 Venzas extremely easy. the other personnel at the dealership were also warm and "fuzzy" thanx judith sue beim More
Patti was extremely nice. I came in with my aunt about a week ago looking for a new car. I had been looking for a while & knew what type of car I wanted just hadn't picked a brand or model though Toyota was week ago looking for a new car. I had been looking for a while & knew what type of car I wanted just hadn't picked a brand or model though Toyota was on the list. As soon as we parked by the Corollas to get out to the lot she came out to us. Usually that is very annoying to me. I like to look a couple minutes before I'm approached, just as if someone were at a restaurant; they need time to look over the menu before they decide on their meal. I could tell right away that Patti was very nice though & it was not a bother to be at all. It was also raining, lightly snowing, & cold out but she stood with us the whole time. She is very down to earth unlike most car dealers that try to put on a show or facade. Patti is very approachable with a big personality that was great. What I loved most about Patti was that I told her right away that I was looking to buy something midsize but much smaller than the Grand Prix that I had & she did not stray away from that at all. In my mind I already picked out a white Corolla. She kept me with the Corollas & didn't force any other type of car on me which I LOVE! I hate when I know what I want but dealers make me look at something else. This is what I came for I don't care about that. After I found the one I liked we drove it around & very much like a mother she made me go around the turn twice when I messed up on not turning my wheel all the way to get the full picture of how sharp the car turns. We went to the back to find the white one & I said yes. Filling out the paperwork was the worst part & my only complaint. It took forever. My aunt & I were there maybe 4 hours which is way too long in my opinion but at the end of the day I was happy. I ended up getting the all white 2012 Toyota Corolla LE that only had 1 mile on it. I love everything about my new car with the exception of the stereo. I know that has little to do with you guys but it is a really really really bad stereo system. I didn't pay much attention when I was test driving it. It is nothing I can't fix but wish I could have avoided it. Everything can't be exactly how you want it. Overall Patti was great. I feel that she needs a little more credit than what she has. I know she is the only Woman on the floor but she is really good at what she does. She is very helpful & a kind heart that genuinely cares. I wouldn't take the time to say if I was not fully pleased with the experience & service. Thank you. Oh, the girl at the service desk in the middle of the store is nice but shes a little too much. She was wearing fancy leopard 5 inch heels that she couldn't walk in & was on the phone the entire time we were inside. She wasn't talking to customers either. Nice girl but I wish I could get paid to talk on the phone to whomever I wished... More
Second used car we have bought from Toyota Direct this year. Great service, friendly, and able to work out the deal we wanted. Antony Goins was fun to work with. year. Great service, friendly, and able to work out the deal we wanted. Antony Goins was fun to work with. More
I am extremely disappointed in this car dealership. I tried to work with them in 2006 for my Scion and ended up going to Germain and getting a great deal and positive experience. We live right near Easto tried to work with them in 2006 for my Scion and ended up going to Germain and getting a great deal and positive experience. We live right near Easton so it would be easy for us to get a car through there. The salesman was very nice and I liked him a lot - Michael was his name. We came in on a weeknight and after going through all the rigamarole, we couldn't get approved for the car because the bank wasn't open and they had to submit it first thing in the morning. They were going to call me right away at 10am and let me know. I called them at 11:30am the next day and Drew said he was waiting for the bank and would let me know. They called back to give me the terms. Originally, when asked what they could do to get us to drive home in a Camary that day, we said $0 down and $350/month payment. They said they could accomodate that - but when it came down to it they wanted $2,000 and a $365 payment. Anyway - I thought the whole experience was weird. The finance guys are all buddy buddy with each other and it makes you feel like you are interfering with their social life by asking questions. They also tried to tack on a $15 gap insurance monthly fee that I can get through our car insurance for much cheaper. We went back again to finalize the deal after we negotiated what we thought and then they weren't going to give us the trade in value we asked for which was $500 more than they wanted to give us to trade it in. They refused to haggle on the car we were turning in - even to meet us half way so we left. No one from the finance department ever came over to ask us if we had questions or try to remedy the situation. They left a 3 year lease deal on the table for $500 on our trade in. We ended up leaving and after we left they called me at least 8 times while I was at other dealerships driving other cars to tell me that they would give us the $500 for the car. The entire deal was done in the middle of their showroom with everyone around to hear our conversations and finances. Poor customer service. Period. Our sales guy should have stayed at Germain. Go to Germain if you want to be treated right at a Toyota Dealership. More
This was the best experience in buying a car. We were in an accident which totaled our previous Camry. Still shaken from the event and the other driver's insurance making everything difficult, we were in de an accident which totaled our previous Camry. Still shaken from the event and the other driver's insurance making everything difficult, we were in desperate need of a vehicle. My husband and I decided what we liked and wanted. Shopping online, we found what we were looking for at Toyota Direct. Rich returned my inquiry asap. We went down to the dealership the next morning. Malek took us through the process and we drove home in just the right car at just the right price! We are a return customer. We recommend this dealership and especially these men! You wont be disappointed. More
I am 58, probably have purchased 20 cars from dealerships. We arrived late, the salesmen were busy, so finally the manager (?) came to us, quickly offered us a very fair deal (for both of us), an dealerships. We arrived late, the salesmen were busy, so finally the manager (?) came to us, quickly offered us a very fair deal (for both of us), and we left 45 minutes after they closed. Every employee needed, stayed and we drove home with our car!!! This is how a customer dreams of being treated at a car lot..... More
I purchased this car for my daughter. The first two cars I tried to purchase from another dealer were sold before I could get to the Dealer. When I told Anthony my concerns, he worked with me to ensure I d I tried to purchase from another dealer were sold before I could get to the Dealer. When I told Anthony my concerns, he worked with me to ensure I did get the car. My daughter is Absolutely delighted with it. I was more than pleased with the service and attention I received from Mr. Goins. More