Toyota Direct

By far this has been the best experience we have had searching for a car. Melvin treated us as if we were family! He is extremely patient, kind hearted and full of knowledge. If anyone is seeking to searching for a car. Melvin treated us as if we were family! He is extremely patient, kind hearted and full of knowledge. If anyone is seeking to buy a new vehicle, not only is the CAMRY the best car out there, MELVIN JILES is the best salesman! Again, I would like to THANK him again for all his patience and kindness. :) More

This was my first time buying a new car and the experience went smooth and easy. Rich was a great help and showed me everything I needed to know. The decision was hassle free and the transaction wa experience went smooth and easy. Rich was a great help and showed me everything I needed to know. The decision was hassle free and the transaction was executed quickly and easy to process. I'd highly recommend Toyota Direct and Rich to anyone looking for a new car. More

The sales representatives were friendly, honest, attentive & knowledgeable. They quickly addressed any concerns and questions. I highly recommend this dealership, which delivers quality cars & custo attentive & knowledgeable. They quickly addressed any concerns and questions. I highly recommend this dealership, which delivers quality cars & customer care. More

I had been looking for a new car for about a week when I went to Toyota Direct. Malek Abed found the car I wanted and gave me the price I needed right off the bat, there was no negotiating the price, it was went to Toyota Direct. Malek Abed found the car I wanted and gave me the price I needed right off the bat, there was no negotiating the price, it was awesome. He was very polite and got right to business which I appreciated. I will recommend Malek to anyone I know looking for a car. Thank you for everything, I love my new car. More

I apreciated the knowledge of the sales rep (Ivan-not listed above). I had visited several Toyota and Honda dealers and they were not able to answer all my questions, particularly about the web-site. C listed above). I had visited several Toyota and Honda dealers and they were not able to answer all my questions, particularly about the web-site. C More

$34450 was my pre-tax price on a 2012 Toyota Sienna XLE. Three options... DVD, Entune / NAV, and floormats. Dealership drove all the way to the "state up north" from Columbus to get it for us. I emailed 25+ Three options... DVD, Entune / NAV, and floormats. Dealership drove all the way to the "state up north" from Columbus to get it for us. I emailed 25+ dealerships and even the local one here in Cincinnati said "Take the DEAL!!! We can't touch it!" Rich took care of us with 100% fantastic service throughout! Don't believe the invoice sheet some dealers may show you as what they actually pay for their vehicles. It's called hold back, and even their invoice sheets show it, but it isn't accurate. EMAIL EMAIL EMAIL. FWD your best price and keep doing so and you will save thousands. the 100 mile drive was SOOOooo... worth the price. I would buy from Rich again in a second, and was so pleased with the communication. He gave me EXACTLY what was discussed at the exact price. No surprises. More

We live in West Virginia, and were referred to Toyota Direct through a buying service. Most of our business was conducted by email, with several brief phone conversations toward the end of the acquisiti Direct through a buying service. Most of our business was conducted by email, with several brief phone conversations toward the end of the acquisition process. We knew what we wanted, a Tacoma V6 access cab with SR5 and tow packages, and a manual transmission. It turns out that there aren't many of these vehicles around. We had several dealers looking for what we wanted, and Malek Abed was most helpful in finding what we wanted. Not only did Malek find what we were looking for, the final price was a little below the already low price the buying service said we could expect. On the day of delivery, the final purchasing process went without a hitch, and was handled in a friendly and professional manner. No hassle. No pressure. By the time I got home, I forgot some of the details of the maintenance program offered by Toyota. I sent an email to Malek, and got a quick response. Generally, I have been satisfied with my new vehicle purchase experiences, but I believe that this was by far the most pleasant experience ever. I would recommend Toyota Direct and Malek Abed withtout reservation. More

I cannot begin to express what a joy it has been to conduct business with Toyota Direct and in particular Mr. Charles Caldwell! The professionalism, attention to detail and overall willingness to work conduct business with Toyota Direct and in particular Mr. Charles Caldwell! The professionalism, attention to detail and overall willingness to work with the customer is unsurpassed by any other dealership and Mr. Caldwell is an asset to the dealership! I have given high ratings in the above areas because Charles went above and beyond for me as a customer! It has truly been a pleasure meeting Mr. Caldwell and doing business with Toyota Direct! More

I was impressed buy Charles, his enthusiam and knowledge. He was very pleasant to work with and took time to fully explaine the van's features. We test drove it twice and I was very comfortable with it whe He was very pleasant to work with and took time to fully explaine the van's features. We test drove it twice and I was very comfortable with it when I left the lot. I felt I was dealt with fairly and Charles took the time to work out several lease/purchase options for me. I ended up purchasing the van and I will recommend the dealership (and Charles) highly to my friends and family. More

Came from 500 miles away to purchase here. Vehicle was exactly as described and the service was great. They even worked extra after the dealerhsip had closed to get me an even better rate on the financin exactly as described and the service was great. They even worked extra after the dealerhsip had closed to get me an even better rate on the financing. Would definitely buy her again. More