Toyota City

Great experience This is the 4th Toyota I bought from your Toyota dealership. And I keep coming back because of Mark Ellison He is professional , thorough and a pl This is the 4th Toyota I bought from your Toyota dealership. And I keep coming back because of Mark Ellison He is professional , thorough and a pleasure to deal with. .i would recommend him to everyone looking for a new Toyota. More

End of Year super salesmanship Luis Silva patiently helped us buy the car we wanted on the last day of the year, as the clock approached midnight. Kudos to him and his team for help Luis Silva patiently helped us buy the car we wanted on the last day of the year, as the clock approached midnight. Kudos to him and his team for helping us finalize the sale without being sold to. More

Patient and Knowledgeable I met the sales rep Marc Padro when I began my seach for an economical vehicle in October of 2015. He was very polite, knowledgeable and patient and d I met the sales rep Marc Padro when I began my seach for an economical vehicle in October of 2015. He was very polite, knowledgeable and patient and did a follow-up call a week after to see if I was interested in anything else. I returned again in November after I found a vehicle on-line. Marc was finishing up with another client when he saw me and remembered my name. Even though I didn't find what I wanted the previous month he still took the time to greet me and asked if he can help me. The Corolla fit the bill and I purchased the vehicle. Thank you Marc for your patience and help. Javier More

Bad Costomer Service The Buisness manager was too lazy to run a simple credit check for me. All excuses no action. On 12-28-2015 I expressed interest in buying a used 2015 The Buisness manager was too lazy to run a simple credit check for me. All excuses no action. On 12-28-2015 I expressed interest in buying a used 2015 Subaru forester listed for sale. I don't live nearby so I wanted to make sure I would qualify for financing before making the trip to Mamaroneck. I filled out the online credit form, contacted the office by phone and.... nothing. I called an hour later and was told that I needed to fill out ,and sign, a different form that they emailed to me. Incredibly it was blank and asked for the same information I just gave them. I contacted the Buisness manager directly and got his voice mail until I persisted to share a piece of my mind. He still needed a signed form so I filled, scanned, and sent it along with my drivers license. Iater I get a call that the licence scan was too blurry. So I resent that. Then.... nothing. The office closed at 8 pm. I started this process around 4 pm. No call no service no interest in doing business with me. More

Put great deal together meeting all my needs I worked with Luis Silva of DCH Toyota in Mamaroneck and he got me the exact car I wanted with the exact package, in a very short period of time. I ga I worked with Luis Silva of DCH Toyota in Mamaroneck and he got me the exact car I wanted with the exact package, in a very short period of time. I gave him my wish list and he secured and delivered my car in less than 24 hours. Luis also helped me with my lease that was expiring (which I also leased from DCH Toyota) and transferring everything from my old car to my new car. In short, he devoted a lot of attention to my needs and I felt really cared for and attended to. I have bought lots of cars from different auto makers and Luis made me happy and satisfied in every aspect of the transaction. I highly recommend him and DCH Toyota of Mamaroneck. More

Best experience goes the extra mile, you should make him Manager. will be back again only if Marc is there. It should me in the quality of the words not the number. goes the extra mile, you should make him Manager. will be back again only if Marc is there. It should me in the quality of the words not the number. More

Knowledgeable, fair and easy to work with. The sales help was excellent. Marc Ellison really knew his stuff. A pleasure to work with. Was helpful and didn't drop the ball. The service departm The sales help was excellent. Marc Ellison really knew his stuff. A pleasure to work with. Was helpful and didn't drop the ball. The service department was courteous and professional. The staff was excellent. More

Good experience We were very pleased with the sales help from Fredy Edison and Alfred Thompson at DCH Toyota City. Fredy went above and beyond what is expected and We were very pleased with the sales help from Fredy Edison and Alfred Thompson at DCH Toyota City. Fredy went above and beyond what is expected and as a result we purchased our 2012 Toyota Sienna. Fredy made sure that we were perfectly pleased with all aspects of the transaction. We appreciate all of Fredy's efforts and as a result we highly recommend DCH Toyota and Fredy Edison. More