Toyota City

2018 Inspection The dealership did an excellent job explaining all the details that has to be done on my car. Plus they informed me that I had 2 recalls on my vehicl The dealership did an excellent job explaining all the details that has to be done on my car. Plus they informed me that I had 2 recalls on my vehicle and they made an appointment for me to take a loaner car. The next appointment was done timely and if I had any other concerns with my vehicle, I can contact them immediately. More

Best experience evee David Hau, Erik Tiedge and Allen Stern are definitely three reasons this is my second time coming back to get my second car. And most definitely the David Hau, Erik Tiedge and Allen Stern are definitely three reasons this is my second time coming back to get my second car. And most definitely the reason I will be coming back again in a few years from now to get my sons car. They made me feel so safe and comfortable. They made us feel like family. They took care of us like family. This is a very honest dealership. We passed 3 Toyota dealerships to get to DCH Toyota City for a reason. Trust me if you are in the NY area and looking for a car go to this dealership only and call call Erik at 914-998-1075. Davis and Allen are amazing at helping you pull it all together. It's a great team. More

michael vetrano! Michael was very helpful in working through what options exist in caring for my Toyota Matrix. He is professional, thoughtful and resourceful in meet Michael was very helpful in working through what options exist in caring for my Toyota Matrix. He is professional, thoughtful and resourceful in meeting my needs as a Toyota owner. More

friendly customer service Gabriel is very helpful and professional person always explains every single detail and the needs of your vehicle i really recommend him as a professi Gabriel is very helpful and professional person always explains every single detail and the needs of your vehicle i really recommend him as a professional sales person More

Professional, Pleasant, Helpful, Convienent and Fast. Always a very professional atmosphere at the service department. Never a problem and everything is done in a reasonably short period of time. Waitin Always a very professional atmosphere at the service department. Never a problem and everything is done in a reasonably short period of time. Waiting area is very pleasant and comfortable. More

Accommodating my needs On Tuesday morning I called Mike Vetrano requesting a change in appointments due to the anticipated snowstorm on Thursday, which was the day of my sch On Tuesday morning I called Mike Vetrano requesting a change in appointments due to the anticipated snowstorm on Thursday, which was the day of my scheduled visit. Without any hesitation he asked if I preferred Tuesday or Wednesday and accommodated my request for Tuesday. As usual, I was very pleased with the service. More

Friendly customer service Thank you for the service you performed on my vehicle. Gabriel Rosario assisted me and was very professional with my request. Cashier was friendly. Th Thank you for the service you performed on my vehicle. Gabriel Rosario assisted me and was very professional with my request. Cashier was friendly. Thanks More

Professional service! Professional service, friendly staff! Staff is very knowledgeable about features of different cars. I would recommend this dealership to my family and Professional service, friendly staff! Staff is very knowledgeable about features of different cars. I would recommend this dealership to my family and friends. Had a great experience. Csilla More

Professional Thank you Michael Vetrano for your professionalism, and exceeding my expectations during stressful holiday season. We will come back, even though anot Thank you Michael Vetrano for your professionalism, and exceeding my expectations during stressful holiday season. We will come back, even though another Toyota service center is closer to our home. More

Excellent Experience Virginia Bisconti, Allen Stern and all others involved were responsive and straightforward. I have purchased or leased many cars over the years and t Virginia Bisconti, Allen Stern and all others involved were responsive and straightforward. I have purchased or leased many cars over the years and this was the best experience. More