Toyota City

Great service department Another great service experience at DCH Toyota in their new facility on Waverly Avenue in Mamaroneck. The Mike Vetrano was a pleasure to deal with and Another great service experience at DCH Toyota in their new facility on Waverly Avenue in Mamaroneck. The Mike Vetrano was a pleasure to deal with and very helpful. He accommodated my time constraints and I was able to get to work on time. Thank you! Debby Sganga More

Unbelievable I strolled into toyota on an emergency because my mother's car was on its last leg. Late on a Thursday night. I met with Virginia and hugh, the genera I strolled into toyota on an emergency because my mother's car was on its last leg. Late on a Thursday night. I met with Virginia and hugh, the general manager. I told them that I could not leave in my mother's car. It was a while since I had been in the car so I did it realize how unsafe it was. Staying late and bending over backwards, virgina, hugh, and the finance department more than rolled out the welcome mat. They went above and beyond a level of personal service. By 9 PM 1 hour after the dealer closed my mother left the dealership with a brand new 2018 toyota Rav 4. Being sympathetic to my situation the entire dealer made me feel like family. This dealership truely is amazing. My mother even sent Virgina flowers. THANK YOU. More

Needed state inspection I needed to have my car inspected for New York State and I had to wait while it was done. Everything taken care of professionally. I needed to have my car inspected for New York State and I had to wait while it was done. Everything taken care of professionally. More

Winning service In market for compact SUV. DCH was first stop. After visiting six dealerships returned to DCH due to the good deal and attention by Alexei. In market for compact SUV. DCH was first stop. After visiting six dealerships returned to DCH due to the good deal and attention by Alexei. More

I want very very good service I deserve very good service. I have not been able to check all the services I requested, but so far so good , Micheal V was very good at his Jobless I deserve very good service. I have not been able to check all the services I requested, but so far so good , Micheal V was very good at his Jobless More

Another stressless car purchase This is the fourth car we have leased from Ginny Bisconti and she always makes the experience as painless as possible. Ginny is fun to work with. I d This is the fourth car we have leased from Ginny Bisconti and she always makes the experience as painless as possible. Ginny is fun to work with. I do not make decisions quickly but I never felt any pressure from her. She took me for a test drive twice and gave me good advice as to which model was best for my budget. I have sent other people to Ginny over the years and they have all thanked me. When presenting certain options, whether on the insurance end or otherwise, she accepts "no" for an answer and, while she might give her opinion, in no way tries to persuade you to change your mind. As long as I stick with Toyota, Ginny will be my "person." More

Satisfied customer Excellent customer Service by all staff Mike Vetrano provided excellent customer service all requested service was performed Found a water pump Excellent customer Service by all staff Mike Vetrano provided excellent customer service all requested service was performed Found a water pump leak and was serviced More

6th month checkup Excellent service. Matthew was friendly, informative and helpful. I was taken on time and the work was done in a timely fashion. I appreciated hav Excellent service. Matthew was friendly, informative and helpful. I was taken on time and the work was done in a timely fashion. I appreciated having the car washed and also inspected so I don't have to think about that until next year. More

Rush to sale, out the door out of mind. Th car was misrepresented, especially technology.I was ld to believe the technology was at least on par with waze and compatible. The SCOUT app is a j Th car was misrepresented, especially technology.I was ld to believe the technology was at least on par with waze and compatible. The SCOUT app is a joke and went blank two days in a row, cost me time and was lost twice. More

Everything straight up and down I bought my 2011 Prius at DCH and have consistently had my maintenances done at their service department. Their service has always been straight up an I bought my 2011 Prius at DCH and have consistently had my maintenances done at their service department. Their service has always been straight up and down--good quality, no trying to sell me on things--just honest information and advice. I appreciate their honesty, something that is a rarity these days. More