Toyota City

Service appointment review This was the first service appointment for my car. Everything was fine. The estimate time for the work was an hour and it took a little more than th This was the first service appointment for my car. Everything was fine. The estimate time for the work was an hour and it took a little more than that, but I had a book to read, so no complaints. More

Great Job Everyone at the Mamaroneck Service Center was pleasant and helpful. They answered all my questions and the check up was complete in less than an ho Everyone at the Mamaroneck Service Center was pleasant and helpful. They answered all my questions and the check up was complete in less than an hour. It was a pleasure! More

Excellent in Every Respect Excellent service department - courteous and efficient. They only fix what has to be fixed. Great communication skills. Matt Rivera is the best Excellent service department - courteous and efficient. They only fix what has to be fixed. Great communication skills. Matt Rivera is the best service rep that I have ever worked with. More

Great leasing experience I accompanied with my Uncle and his wife in leasing a 2018 Toyota Highlander. Alexei Wherry was very helpful, he explained the whole entire process w I accompanied with my Uncle and his wife in leasing a 2018 Toyota Highlander. Alexei Wherry was very helpful, he explained the whole entire process with ease and confidence. There was no pressure, he was patient, he listened and did not rush us through the process. He worked with us to find what car could fit within their financial needs . We used a trade in with the current vehicle to help with the down payment. The entire process was smooth, and they were in their new leased vehicle in no time. His professionalism, courtesy and mannerism was very much appreciated. My Uncle had an issue and could not find the title paperwork in regards to the lien being paid, Alexei was able to contact the various banks and was able to have the paperwork sent over to complete the transaction, which alleviated the stress of my Uncle trying to locate the documents. With this said I highly rate Alexei and DCH for having such a very well established dealership. Thank you Alexei. More

Professional service I was very satisfied with the setvice rep i had. He was very patient with my questions and explained in detail what my car needed and the cost. I've I was very satisfied with the setvice rep i had. He was very patient with my questions and explained in detail what my car needed and the cost. I've always been happy with my experience withe the service dept at DCH TOYOTA. More

qick, easy, very polite staff From the minute I pulled in everyone was very polite and efficient. I was in and out with a beautiful loaner in no time. And everyone I spoke to was v From the minute I pulled in everyone was very polite and efficient. I was in and out with a beautiful loaner in no time. And everyone I spoke to was very patient and took the time to explain. Great experience - bragged about it. Thanks. More

Excellent as always Efficient, professional service from the technician who greets you to the service rep to the cashiers. Facility is always clean and reps are available Efficient, professional service from the technician who greets you to the service rep to the cashiers. Facility is always clean and reps are available for any questions. Seems like the employees truly take pride in their work and it shows. And the complimentary carwash after service is a welcome extra that I always appreciate. More

Very Positive The service was very good. I was met quickly and my car taking in by the valet. Mathew Rivera completed my paperwork and answered all of my questions. The service was very good. I was met quickly and my car taking in by the valet. Mathew Rivera completed my paperwork and answered all of my questions. my car service was completed quickly and all my questions answered. More

Exelente Because the service was exelente.im very satisfied.Gabriel was very nice and he give me good information above my car.i like to go to this place becau Because the service was exelente.im very satisfied.Gabriel was very nice and he give me good information above my car.i like to go to this place because they are very nice peoples More

Great used car buying experience ! Marc was great, he let me spend the time I wanted to check out the car from top to bottom. After our test driving was complete, I even brought my mech Marc was great, he let me spend the time I wanted to check out the car from top to bottom. After our test driving was complete, I even brought my mechanic over for a final review and thumbs up! We agreed on a great price, I put down a deposit that same day. Came back the next day with the balance, filled out the paperwork and drove out by lunch time. Everyone at DCH was great, very smooth process. If you have your eye on a car, well worth the trip in to discover how smooth the car buying process really can be. More