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Toyota City

Mamaroneck, NY

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rated
1,070 Reviews

1305 E Boston Post Rd

Mamaroneck, NY

10543

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1,070 Reviews of Toyota City

April 29, 2010

Once again, Marc Ellison has come through. He made good on his promise to find the car I requested. He also picked me up and brought me to Toyota City. The whole deal took little time and was painless. More

by deanrmamta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Ellison, Marc Ellison
May 24, 2010 -

Toyota City responded

I'm thrilled that the team at DCH Toyota City worked together and earned such a wonderful review. I especially liked the "...took little time and was painless" part. It is one of the many goals we aim to meet with EVERY customer. Thank you for your business. Carlos Cueto General Manager

April 07, 2010

i am a toyota customer since 1993 and love the vehicles - don't want to drive anything else. Joseph Croce and Nancy were wonderful and the deal was very smooth. i decided to trade my 2009 Camry and buy a More

by miacliffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Croce, Joe Croce
May 24, 2010 -

Toyota City responded

I’m sure the Rav 4 will reinforce the “brand” decision you made in 1993. It is an excellent vehicle. We do appreciate you business and look forward to helping you in the future. Thanks, CARLOS CUETO General Manager

April 01, 2010

Was one of the best experiences I have had getting a new car. The salesman and sales manager were both knowledgeable, professional and really listened to what was important to me. When we picked up the car, More

by first02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Croce, Tom Muradian, Joe Croce
May 24, 2010 -

Toyota City responded

Thanks for taking the time to write such a great review. We appreciate your business. It delights me to read that you had a ‘top rated experience”. Enjoy the vehicle. Sincerely, Carlos Cueto General Manager

March 29, 2010

I have always found it easy to lease a vehicle from Toyota City. My family and friends have worked with Marc Ellison for the past 15 years. He is friendly, knowledgeable and understanding to deal wit More

by deanrmamta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Ellison, Marc Ellison
May 24, 2010 -

Toyota City responded

WOW!!! What a nice review. Thank you for taking the time to write it. We appreciate the "family and friends" that you refer to us and we will continue to make it “easy” for them as well. All the best with your new car. Carlos Cueto General Manager

March 28, 2010

I have been dealing with DCH Toyota City at 1305 Boston Post Road, Mamaroneck for the past seven years, I bought my first car a 2004 Toyota Corolla at the Toyota Dealership on Boston Post Road in the Bronx More

by daphnemangroo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Croce, Joe Croce
May 24, 2010 -

Toyota City responded

Hi Daphne Mangroo, Thanks for the kind words. I am sure Susan and Joe appreciate it as much as I do. We strive to provide the “great service” you expect 100% of the time. If you ever find that not to be the case PLEASE let me know. I would hate to lose any customer (especially one that writes a review as nice as this one). Sincerely,

March 25, 2010

Every time I need oil change or any service on my car I Every time I need oil change or any service on my car I just walk in and ask Susan if is possible and she just smile and said "let me start the pa More

by adrianevirga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Falisi
May 24, 2010 -

Toyota City responded

Hi Adriane Virga, We appreciate your loyalty to Toyota, DCH Toyota City and Susan. It is great to see Susan interact with our customers because they are her extended family and yes you are one of OUR family members. Looking forward to servicing your Camry in the future. Thanks, Carlos Cueto General Manager

February 23, 2010

We bought a Toyota Camry from DCH Toyota City, Mamaroneck, NY, in February 2010. Our sales people were Joe Croce and William Glass. Both of them provided a terrific service. They took lots of time More

by AlexWP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Croce and William Glass, Joe Croce
Mar 02, 2010 -

Toyota City responded

Thank you for recommending us!!! Referrals are the BEST compliment anyone can give us. Rest assured that we will give your friends and family members the same “terrific” service you received. Enjoy your new Camry. With appreciation, Carlos Cueto General Manager

February 19, 2010

I recently puchased a 2010 Prius from DCH Toyota City Mamaroneck. The salesman I worked with, Joe Croce, was terrific- he helped me find the model I wanted, and managed to ensure it got to me from the we More

by greeneaste
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Croce, Joe Croce
Mar 02, 2010 -

Toyota City responded

Thank you for your business and taking the time to write such a nice review. I know Joe Croce appreciates it as well. We are committed to providing excellent customer service and we will be here incase you need us for either sales or service in the future. Enjoy you Prius. Sincerely, CARLOS CUETO General Manager

February 15, 2010

Carlos Cueto, the General Manager at DCH in Mamaroneck, NY was very helpful and courteous during a very difficult time with the 2010 Corolla Recall. He connected me to a dealer in Albany NY where my young More

by envirospace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cueto
Feb 17, 2010 -

Toyota City responded

I apologize for the experience you had with Toyota customer relations. Toyota and DCH are committed to providing you with excellent service. It should be noted that our local Toyota Representative facilitated the introduction with the dealership in Albany. Please don’t hesitate to contact me if I can be of any additional assistance.

January 10, 2010

I purchased a 2010 Corolla on 12/31/90. My experience with salesman, Joe Croce, was a very positive one. He treated my wife and I with dignity and respect. Because of him, we will recommend to any of our More

by MuffinDear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Croce, Joe Croce
Jan 15, 2010 -

Toyota City responded

Great!! Welcome to the DCH family. Remember to let Joe know about the referrals you send him because we will pay you $50 for every customer you send in that finalizes a purchase with us. Thanks, CARLOS CUETO General Manager DCH Toyota City 1305 E. Boston Post Road Mamaroneck, NY 10543 Main 914-698-8120 Direct 914-998-1020

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