Toyota Chula Vista
Chula Vista, CA
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Appointment at 8:30 AM, Skipped over several times at outside check In area. 9:08 AM had to call into the service dept to have someone come out to check me in. Finally someone came out at 9:13 AM. Didn’ outside check In area. 9:08 AM had to call into the service dept to have someone come out to check me in. Finally someone came out at 9:13 AM. Didn’t talk to my service advisor until 9:27 AM. More
Worst customer service from Miriam! Not at her desk all the time, no sign or clue where she was. Explanation was rushed and borderline rude, as if she just wants to finish the conversat Not at her desk all the time, no sign or clue where she was. Explanation was rushed and borderline rude, as if she just wants to finish the conversation and leave. Not friendly and accommodating at all! Other associates seem way efficient and nicer. More
After visiting 5 different dealerships in San Diego, I finally ended up at Toyota of Chula Vista working with both Dave before my arrival and Paco upon arriving to the dealership. I could not have ask finally ended up at Toyota of Chula Vista working with both Dave before my arrival and Paco upon arriving to the dealership. I could not have asked for a better car buying experience. Thanks to everyone there for making it a smooth process! More
I had service done at Toyota and Enrique was a great service rep. My car was seen for wheel alignment and 40k fuel system cleaning. I really appreciate how Enrique explained what was needed and what it service rep. My car was seen for wheel alignment and 40k fuel system cleaning. I really appreciate how Enrique explained what was needed and what it meant. I’m sure there is a specific name for the fuel system cleaning but since I don’t have my paperwork in front of me, my layman words will have to suffice. My car’s running beautifully and no more slight pulling to one side because of the alignment. Yay! Thank you, mechanics, Enrique, & Toyota. More
