Toyota Chula Vista
Chula Vista, CA
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Very professional very knowledgeable friendly overall good service. I definitely recommend going to Toyota Chula Vista. The experience is mind blowing. good service. I definitely recommend going to Toyota Chula Vista. The experience is mind blowing. More
Customer service is extremely down. Also try to up sale you on things not need. Carlos was telling my daughter that she did not need a simple oil change, that she needs 300 worth of ser Also try to up sale you on things not need. Carlos was telling my daughter that she did not need a simple oil change, that she needs 300 worth of service done to her new car which was not true. Recommend not to do the oil change when the car stick clear stated she need an oil change. Proceed to have her wait 3+ hours for a 25 minute oil change. She had to ask after 3 hours when her car would be ready, on the computer it stated it as done at 12:30 but was never actually done, made her wait 25 minutes more for it to be done. While she was waiting was made uncomfortable by a sell associate, kept calling her beautiful and staring at her. Made her uncomfortable. This is the third time she gone where she had problem. Never send her again or want to deal with the dealership. More
Francisco made the car buying process quick and easy. We have used car buying services in the past to avoid all the run around but our interaction with Francisco has us questioning that moving forward. We have used car buying services in the past to avoid all the run around but our interaction with Francisco has us questioning that moving forward. More
I am always taken care of by Toyota Chula Vista. I appreciate my service advisor every time I come in. He goes the extra mile to make sure I’m taken care of. Carlos Munoz has always taken care of me I appreciate my service advisor every time I come in. He goes the extra mile to make sure I’m taken care of. Carlos Munoz has always taken care of me and my family. And I only come here because of him. More
The absolute worst customer service. No one communicates at this location. Not one person in customer service OR the actual service line (not on property) could tell me if I need an appo No one communicates at this location. Not one person in customer service OR the actual service line (not on property) could tell me if I need an appointment for a car wash. The most basic question cannot even be answered. This is the 3rd bad experience I have had with this dealership. More
I took my 2026 car because it was showing a problem with my breaks they gave it back said it was perfectly fine that same warning now pops up 10 times more than before I took it and now my check engine ligh my breaks they gave it back said it was perfectly fine that same warning now pops up 10 times more than before I took it and now my check engine light is on so if u guys wanna trust the personnel here that’s on you but I can literally have a whole accident in my car and all they where able to do is tell me it was perfectly fine with no sort of explanation. More
