Toyota Chula Vista

A disgrace to the brand. An absolute disgrace to the brand. Shady practices, incompetent or lying salesman, deals that keep turning for the worse as time progresses, managemen An absolute disgrace to the brand. Shady practices, incompetent or lying salesman, deals that keep turning for the worse as time progresses, management that tries to intimidate rather than facilitate. All and all one of the worst dealerships I've ever experienced... definitely would not recommend. The salesman I dealt with almost succeeded in misleading me completely on a number of things and whether that was intentional or because he was new, not knowledgeable enough or just too eager to make a deal, I don't believe it was entirely his fault as he's nothing more but the management's reflection since they are responsible for him being the first line of representation vis-a-vis the customer. My advice to anyone who' happens to be thinking about going there, take an accountant and a lawyer along with you and don't believe anything the salesman tells you unless you get confirmation preferably in triplicate... My advice to the dealership, you really need to realize that the customer is in fact the reason you even exist, and not the flashy logos or a slightly above average product. Because if you haven't realized that by now, your brand is not what it used to be and there are a lot of much better options out there available at a better overall value More

Toyota Chula Vista creates a friendly environment for their customers. Great experience and great customer service. They take good care of my car everytime I go there. They also have the best area to their customers. Great experience and great customer service. They take good care of my car everytime I go there. They also have the best area to wait where coffee and hot chocolate is free while they're servicing your car. More

Everytime I come into your dealership, I always get excellent service from your dealership. Your staff is friendly, caring, and always helpful. Thank you for making my experiences always pleasant. excellent service from your dealership. Your staff is friendly, caring, and always helpful. Thank you for making my experiences always pleasant. More

Every time I go in for service it's the easiest errand I complete. Always perfect and awesome customer service. All the service advisors greet you when you get there. They always provide coupon prices for complete. Always perfect and awesome customer service. All the service advisors greet you when you get there. They always provide coupon prices for your services. The person I dealt with was Manny Herrera. He was so great and so outgoing, he made my time there enjoyable And not time wasting. He helped me from start to finish. He wrote me up and followed up and at the end cashed me out. I give a lot of credit to the service advisors for everything thing they do and with a smile. Manny Herrera will be the reason I will continue going back. I recommend Toyota of chula vista to anyone. Good job from the service manager to hiring those guys!! More

The employess are very friendly and knowledgeable. Reminder are sent when check-ups on you car is due. I would reommend them to friends and family. Reminder are sent when check-ups on you car is due. I would reommend them to friends and family. More

Greg came right out to help even though I was there before they opened. In the past there was Henery, Chrystal and Miriam, all people I would hire for my construction Company. I like the politeness tha before they opened. In the past there was Henery, Chrystal and Miriam, all people I would hire for my construction Company. I like the politeness that they have , it is genuine and shows how happy and satisfied they are too be emploed by Toyota. Good job team, keep it up ! Sincerely, Dwayne Snider More

Wow! What a team! I was greeted by both Brenda and Crystal. I came to pick up my car and both replied they could take care of me. Crystal went over my invoice and asked if I had any questions. My serv Crystal. I came to pick up my car and both replied they could take care of me. Crystal went over my invoice and asked if I had any questions. My service advisor, was with another customer, however Crystal did great in checking me out. I was surprised how they all are aware of each others customers. I highly recommend Toyota Chula Vista. More

I really enjoyed my experience at Toyota Chula Vista, they always take good care of me. I would definitely recommend it to anyone. It is a pleasure to deal with Mr. Greg Chalmers the manager at the servi they always take good care of me. I would definitely recommend it to anyone. It is a pleasure to deal with Mr. Greg Chalmers the manager at the service department. Thank you J More