Toyota Chula Vista

I waited 45 minutes before even being helped in the service line then 2 hours for an oil change with having an appointment. Total, I was there for three hours with not even an apology for the wait. service line then 2 hours for an oil change with having an appointment. Total, I was there for three hours with not even an apology for the wait. More

I was there last week but the sales rep. was rude I would never go to that location again was rude I would never go to that location again More

Outstanding costumers service in chula vista toyota thanks a p p r e c i a t e thanks a p p r e c i a t e More

Excellent service department along with the assigned advisor. Safe and clean building facility. Highly recommended Toyota dealership. advisor. Safe and clean building facility. Highly recommended Toyota dealership. More

I did not have an appointment for service but drove to the Toyota dealership and I was well received. the Toyota dealership and I was well received. More

Always helpful and efficient when I bring in my cars for any services at Chula Vista any services at Chula Vista More

I just bought a used 2022 Toyota Camry from Toyota of Chula Vista and my experience there was excellent. The vehicle was inspected and any issues prior to sale were either fixed or replaced. For example Chula Vista and my experience there was excellent. The vehicle was inspected and any issues prior to sale were either fixed or replaced. For example they put on new tires and replaced all the fluids. Leo Aguirre was did a good job helping me get a really fair deal and everyone involved was very professional. I showed up on a busy Saturday and two hours later left with the vehicle. Most importantly, sales manager Cameron Kline went out of his way to help rectify a minor issue I found after driving for two weeks. He didn't have to do it but he did which shows a quality organization. I'll seek to buy my next car here! More

Service advisor was helpful and friendly, however had an appointment scheduled at 1030 and the car was not ready until 1700 for a routine oil change. Would recommend a better system for prioritizing actual appointment scheduled at 1030 and the car was not ready until 1700 for a routine oil change. Would recommend a better system for prioritizing actual appointments or lighten the amount of appointments made. So that people are not wasting their time. More

Great service, nice personnel and very welcoming. Daniel, the assessor went out of his way to help and make me feel heard and understood and help me throughly understand the process. Only downside, t Daniel, the assessor went out of his way to help and make me feel heard and understood and help me throughly understand the process. Only downside, they don’t make appointments to have your car worked on while waiting, it has to be dropped off and later picked up but they had my car ready at the time promised. Thank Daniel! More

Definitely not the Toyota service I am accustomed to. The service rep was condescending. Instead of listening to my concerns, he continually interrupted. It took 3.5 hours to complete a scheduled single The service rep was condescending. Instead of listening to my concerns, he continually interrupted. It took 3.5 hours to complete a scheduled single tire replacement. At hour 2 I checked on the status of my vehicle and the service rep implied it was my fault for scheduling it at lunch time. More