Toyota Chula Vista
Chula Vista, CA
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Paco helped us get the car that we wanted. One of very few delearships who doesn’t put market adjustments on their OTD price. They matched the carmax appraisal with no issues, they were transp One of very few delearships who doesn’t put market adjustments on their OTD price. They matched the carmax appraisal with no issues, they were transparent with their pricing. The entire process only took us less us than 2 hours. We would recommend them to friends and family. More
I’ve been going to this dealership for 5 years now and have always had a good experience. They get me in and out and I feel confident they always do good work. have always had a good experience. They get me in and out and I feel confident they always do good work. More
I had the opportunity to work with Shawn Reilly. Absolutely incredible support from a sales person. I’ve bought over a dozen cars in my life and Shawn will have my business from this point forward. Absolutely incredible support from a sales person. I’ve bought over a dozen cars in my life and Shawn will have my business from this point forward. He handed me off to Finance and the whole process went very smoothly and quickly. I came down from Escondido just because I heard of the experiences people were having at the dealership. It was worth the drive. More
Worst dealership ever. Bought a vehicle and the second I took it off the lot the tire pressure went on and went to Americas Tires turns out they patched the tire badly on t Bought a vehicle and the second I took it off the lot the tire pressure went on and went to Americas Tires turns out they patched the tire badly on the edge just to sell it. Had to buy a new tire right away. Not only that they were rude Moises and the sales person with braces both act childish. Thirsty to do sales. BEWARE!! More
Needed my car serviced and adjust tire light. Everything went well due to my Service Writer, Enrique Velez, very professional and knows his job, keep me informed of the job being done. Everything went well due to my Service Writer, Enrique Velez, very professional and knows his job, keep me informed of the job being done. More
worse ever exprerience and I’m not coming back, I have an appointment at 0945, waited 1 hour in the car before the service advisor talk me, just for an oil change only, Carlos my service advisor said my car appointment at 0945, waited 1 hour in the car before the service advisor talk me, just for an oil change only, Carlos my service advisor said my car will be done around 1230 and I said with appointment it will take that long so waited 1230 i have no message from my service advisor, at 1 o’ lock i ask him about my car and he said there is 2 more car infront of me and there is a mixed up, so I told him that i have an appointment at 0945 and now youre telling that appointment means nothing and the best advised he can give at that moment when im really frustrated is just to take my car home after waiting for 5 hours, I been to a lot of service advisor but Carlos Carillo needs some good hard training. More
All the representatives were respectful and very knowledgeable.They listened to all my needs and wants. knowledgeable.They listened to all my needs and wants. More
Seems like it should take less than 1. 5 hours to rotate tires and change the oil and filter with an appointment. Disappointed that vehicle wasn’t washed 5 hours to rotate tires and change the oil and filter with an appointment. Disappointed that vehicle wasn’t washed More
Feeling welcome,friendly customer's service, very professional with customer, with out pressure. They fixed my car problem in timely manner. professional with customer, with out pressure. They fixed my car problem in timely manner. More

