Toyota Chula Vista

Took 6 hours for an oil change. 6 hours! I should have just taken it to some independent shop. 6 hours! I should have just taken it to some independent shop. More

Long lines just to check in your vehicle. Staff lack customer service skills. Went to pick up my vehicle, to my surprise my service advisor was already gone for the day. He didn’t bother to m Staff lack customer service skills. Went to pick up my vehicle, to my surprise my service advisor was already gone for the day. He didn’t bother to mention that he would be gone when I arrive. I could not get my questions answered about my vehicle. No accountability. More

The service writer I was assigned was the best. Very informative and patient I appreciate that. Very informative and patient I appreciate that. More

Great customer service Jesus is an excellent service advisor. I’ve had one whom I had the worst experience with. advisor. I’ve had one whom I had the worst experience with. More

Purchase experience was great from initial contact up to dealing with the finance person who was pushy and somewhat negative. We got the vehicle we wanted and was happy with the overall experience. dealing with the finance person who was pushy and somewhat negative. We got the vehicle we wanted and was happy with the overall experience. More

Javier was outstanding! Brought the car a bit late for a service and it was done on time, on top of that Javier was able to wait for me past his regular work hours so I coul Brought the car a bit late for a service and it was done on time, on top of that Javier was able to wait for me past his regular work hours so I could get the car back the same day. More

The service representative that helped me did not have good communication or customer service m. Her name is Vanessa Santiago. I was on time for my appointment for an oil change, I was the only car in the good communication or customer service m. Her name is Vanessa Santiago. I was on time for my appointment for an oil change, I was the only car in the lane, however I sat waiting in my car for 20 min. Until finally another service rep noticed and went to check on things. He came back and apologized for the wait and lead me inside . Where Vanessa was at her desk area typing in paper work, as I approach she made no eye contact and says " Hi we're very busy can you give me a minute" Her attitude was an I don't care type of attitude. I will NOT be back More

Excellence service, good communications, Professional service excellent work. T A video showing the inspection of my vehicle as he walked through and did. It makes the guesswork taken away from an uncer service excellent work. T A video showing the inspection of my vehicle as he walked through and did. It makes the guesswork taken away from an uncertain service. Situation.hank you. More

Great experience with my Prius service. My service advisor is very helpful and knowledge and complete the service on time as promised. My service advisor is very helpful and knowledge and complete the service on time as promised. More

It has a big selection of vehicles, and great customer service. Completely recommend this dealership. service. Completely recommend this dealership. More