Toyota Chula Vista

Excellent Alfonso has been extraordinary. He is dedicated,honest and highly professional. He goes above and beyond. We recommend Alfonso to everyone! Thanks so Alfonso has been extraordinary. He is dedicated,honest and highly professional. He goes above and beyond. We recommend Alfonso to everyone! Thanks so much for everything. More

Wait time I addressed my concern with the 2 1/2-3 hour wait time for a scheduled check up for my car and have taken it twice, but neither time was I willing to I addressed my concern with the 2 1/2-3 hour wait time for a scheduled check up for my car and have taken it twice, but neither time was I willing to wait the time they considered normal. It would have helped if they had told me on the phone that it would be so long and I could have made other plans. When I spoke to the service manager, Manny Cavazos, he seemed to think that poor service and a long wait time is normal. Nothing will improve with this normalization of what is not good customer service. Manny scoffed at my saying that scheduling a service that I could not wait 3 hours for ruined half of my day. I do not appreciate his condescending attitude. Fortunately, there are plenty of other Toyota dealerships in the San Diego area. I would rather drive for a longer distance than put up with this type of service. The employees with whom I dealt, other than the manager, were very polite. The way the cars are scheduled is very disorganized. Would you wait in a doctors' office for 3 hours? More

Exceptional!!! Alfonso was very attentive with my mother and I, also very patient as my mother wasnt feeling very well and had to leave to take her to urgent care. H Alfonso was very attentive with my mother and I, also very patient as my mother wasnt feeling very well and had to leave to take her to urgent care. He helped us find the right car and worked with our payments and downpayment. Hes very professional and knows how to treat and care for his customers. More

Amazing Mr. Figueroa made us feel extremely welcomed, and very comfortable! Not pushy at all and had so much patience so happy i purchased my first car with h Mr. Figueroa made us feel extremely welcomed, and very comfortable! Not pushy at all and had so much patience so happy i purchased my first car with him and the Toyota team of Chula Vista More

My very first car Could not have done this without Alex. I asked for this car and got on it asap and it arrived in a week. When it finally came to the lot, Alex contact Could not have done this without Alex. I asked for this car and got on it asap and it arrived in a week. When it finally came to the lot, Alex contacted me and I was there to see it for the first time and test drive it. Alex was very informative and answered all my questions even dumb questions I had. He gave me a great deal. I didn’t even hesitate to check out other dealers. Even though I met him through my friend, we connected like we’ve known each other. So thankful he made my first car purchase a good experience. I’m so comfortable with him i told him i will blow up his phone if i ever have anymore questions. Thank you again Alex and Toyota of Chula Vista! More

Service was Exceptional Gabriel Zavala, Service Advisor 682, gave exemplary service, checking our Prius in, and then getting it moved to the head of the line because we were Gabriel Zavala, Service Advisor 682, gave exemplary service, checking our Prius in, and then getting it moved to the head of the line because we were waiting. I could not have asked for better service as we received from Toyota on 04 Oct 2017. Thank you Gabriel & Toyota. More

excelente servicio. Muy buen servicio ... me gusta que aclaran todas nuestras dudas y nos hace sentir comodos en todo momento...desde la adquisicion de nuestro primer veh Muy buen servicio ... me gusta que aclaran todas nuestras dudas y nos hace sentir comodos en todo momento...desde la adquisicion de nuestro primer vehiculo siempre han sido el vendedor atento y eficiente... More

Great experience! Whenever I buy a car, I usually try to avoid dealers like a plague and would rather deal with private parties. Not this dealer: Though I had my reser Whenever I buy a car, I usually try to avoid dealers like a plague and would rather deal with private parties. Not this dealer: Though I had my reservations at first, I decided to go in and check out this CPO Avalon Hybrid after back and forth conversation with Mr. Alejandro Roehr. Mr. Roehr is very courteous, patient and knowledgeable, able to answer all of my questions and concerns. I also dealt with Ms. Anna Caruso who is very friendly and seems to know Toyota product offerings well also. All in all, I had a great experience with this dealer and would not hesitate to recommend it for anyone looking for a great deal! More

If I could rate this dealer 20 Stars I would My boyfriend got his dream truck and I can't express how grateful we are. Alex is very professional and he provided us with outstanding customer servi My boyfriend got his dream truck and I can't express how grateful we are. Alex is very professional and he provided us with outstanding customer service. Big Thanks to Ruben Plascencia for reserving our truck and organizing our visit with Alex. Visits to dealerships can be dreadful, but not in this case. We're proud owners of a brand new 2017 Tacoma 4x4 TRD OFF ROAD and we will send customers your way. Thanks Toyota Chula Vista. More

New Car needed 911 within 2 hours! :) My car was in recall for over a year, so I had a RAV 4 rental, while in Europe for a wedding I got a call that I needed to return my rental and pick u My car was in recall for over a year, so I had a RAV 4 rental, while in Europe for a wedding I got a call that I needed to return my rental and pick up my Corolla at another dealership. Well in the year I had the rental I had a baby so I clearly a Corolla was not going to work for me anymore! The problem was I had to drive up north the next day to get ready for another wedding! I picked up my Corolla, drove 10 minuets with the bay in my car and called Toyota Chula Vista to see if they could get me in a car or if I should go rent a car for the mini road trip. Victor and Alex took down all my requests and info while I was driving there and got us out and pin our way fast enough to take a confetti picture with our new car🎉🎉 More