Toyota Chula Vista
Chula Vista, CA
Filter Reviews by Keyword
By Type
Showing 569 reviews
Toyota Chula Vista customer service was awesome, fast, and friendly, Carlos Mun̈oz was excellent, and got a uber ride home for free, 20 dlls value ride,.I'm going back for sure. and friendly, Carlos Mun̈oz was excellent, and got a uber ride home for free, 20 dlls value ride,.I'm going back for sure. More
Carlos provided excellent service to our family vehicle yesterday. He worked with us to build a tailored maintenance package that fit exactly what our vehicle needed. He didnt push any services that werent yesterday. He worked with us to build a tailored maintenance package that fit exactly what our vehicle needed. He didnt push any services that werent necessary and only offered what was needed. Our Highlander was completed on time as promised and is running as good as ever. More
I had my 08 camry (bought new, well maintained since) break down with an apparent electrical issue, 2 miles from this dealership. It took them 2 days to try and check the error codes but they couldn't ge break down with an apparent electrical issue, 2 miles from this dealership. It took them 2 days to try and check the error codes but they couldn't get a read for some reason. Then they called me and told me the engine block was cracked and would $14k repair. They said they found coolant on the cylinder head, so i pulled the spark plugs to look for myself with my flexible camera and it looked fine in there. They also broke a connector clip to one of the ignition coils. I replaced the harness and clip for about $10 just to start the car to get a 2nd opinion. It actually solved the problem completely. I've put a couple hundred miles on the car since with no issues. So, you decide if they're incompetent, dishonest, or both. I love toyota and my next car will be one. But it definitely will not be from these guys. $275 diagnostic was just an opportunity for them to try and truck me into trading in my car for a new one. More
Went in for an oil, filter change at 59k for my highlander. Was sold oil change and a 400$ throttle, fuel injector cleaning. The service rep said toyota recommends that at 60k. Being unaware and ig highlander. Was sold oil change and a 400$ throttle, fuel injector cleaning. The service rep said toyota recommends that at 60k. Being unaware and ignorant, I took the service advisors work and said ok. So yeah a 70$ oil change , 73$ cabin filter change and a 400$ throttle service. My car wasnt experiencing anything that would flag that service. I feel very disappointed in myself, usually I research a little better. More
Appointment at 8:30 AM, Skipped over several times at outside check In area. 9:08 AM had to call into the service dept to have someone come out to check me in. Finally someone came out at 9:13 AM. Didn’ outside check In area. 9:08 AM had to call into the service dept to have someone come out to check me in. Finally someone came out at 9:13 AM. Didn’t talk to my service advisor until 9:27 AM. More
