Toyota Chula Vista

I had a great overall experience here. There some key points I want to highlight. First is their customer reception system was incredibly organized. I arrived fairly early to my appointmen There some key points I want to highlight. First is their customer reception system was incredibly organized. I arrived fairly early to my appointment to be greeted by a line of cars which seemed to suggest that I would be waiting well past my appointment time to be seen. To my surprise, I was met by a one of their team members shortly after my arrival and before my time. The second point is what happened after being processed at the reception area. The specialist who helped me, Keenon Bernal, was very professional and attentive. He made sure I received the best service in a timely manner. Even though the technicians were incredibly busy that day, I was able to get an inverter coolant flush/exchange service done in less time than expected. I'm very happy with the service! More

I had Matthew as my service advisor and he helped correct an issue I had immediately. We had the help of Victoria, the technician, that stopped what she did to help me fix my issue right away. 5/5 would reco an issue I had immediately. We had the help of Victoria, the technician, that stopped what she did to help me fix my issue right away. 5/5 would recommend to anyone More

Toyota is the best for real , i deal with roberto and he is the best , we got 2 deals ! Can you believe it I would recommend to deal with Robert as he understands what the customers needs and tries to mak is the best , we got 2 deals ! Can you believe it I would recommend to deal with Robert as he understands what the customers needs and tries to make it work for you. Outstanding brand Outstanding sales team More

The service department at this dealership has to be one of the best that I have ever been involved with they not only service my vehicles. They also service my daughter’s with the most exceptional care and of the best that I have ever been involved with they not only service my vehicles. They also service my daughter’s with the most exceptional care and concern. I could say enough good about Carlos and Javier these guys are fantastic. They really know what they’re doing and keep you totally informed through the process. They are absolutely the best. More

Worst service ever long waits horrible service they only care about sales not about your business after you buy your just a number care about sales not about your business after you buy your just a number More

Toyota Chula Vista customer service was awesome, fast, and friendly, Carlos Mun̈oz was excellent, and got a uber ride home for free, 20 dlls value ride,.I'm going back for sure. and friendly, Carlos Mun̈oz was excellent, and got a uber ride home for free, 20 dlls value ride,.I'm going back for sure. More

Carlos provided excellent service to our family vehicle yesterday. He worked with us to build a tailored maintenance package that fit exactly what our vehicle needed. He didnt push any services that werent yesterday. He worked with us to build a tailored maintenance package that fit exactly what our vehicle needed. He didnt push any services that werent necessary and only offered what was needed. Our Highlander was completed on time as promised and is running as good as ever. More

I had my 08 camry (bought new, well maintained since) break down with an apparent electrical issue, 2 miles from this dealership. It took them 2 days to try and check the error codes but they couldn't ge break down with an apparent electrical issue, 2 miles from this dealership. It took them 2 days to try and check the error codes but they couldn't get a read for some reason. Then they called me and told me the engine block was cracked and would $14k repair. They said they found coolant on the cylinder head, so i pulled the spark plugs to look for myself with my flexible camera and it looked fine in there. They also broke a connector clip to one of the ignition coils. I replaced the harness and clip for about $10 just to start the car to get a 2nd opinion. It actually solved the problem completely. I've put a couple hundred miles on the car since with no issues. So, you decide if they're incompetent, dishonest, or both. I love toyota and my next car will be one. But it definitely will not be from these guys. $275 diagnostic was just an opportunity for them to try and truck me into trading in my car for a new one. More

Went in for an oil, filter change at 59k for my highlander. Was sold oil change and a 400$ throttle, fuel injector cleaning. The service rep said toyota recommends that at 60k. Being unaware and ig highlander. Was sold oil change and a 400$ throttle, fuel injector cleaning. The service rep said toyota recommends that at 60k. Being unaware and ignorant, I took the service advisors work and said ok. So yeah a 70$ oil change , 73$ cabin filter change and a 400$ throttle service. My car wasnt experiencing anything that would flag that service. I feel very disappointed in myself, usually I research a little better. More

Keaton was very helpful and a pleasure to have service my car. Everything went smoothly car. Everything went smoothly More