Toyota Chula Vista

This shop was busy since it was a Saturday but all staff were very professional, clear and to the point, which helped with efficiency. were very professional, clear and to the point, which helped with efficiency. More

Francisco made the car buying process quick and easy. We have used car buying services in the past to avoid all the run around but our interaction with Francisco has us questioning that moving forward. We have used car buying services in the past to avoid all the run around but our interaction with Francisco has us questioning that moving forward. More

I am always taken care of by Toyota Chula Vista. I appreciate my service advisor every time I come in. He goes the extra mile to make sure I’m taken care of. Carlos Munoz has always taken care of me I appreciate my service advisor every time I come in. He goes the extra mile to make sure I’m taken care of. Carlos Munoz has always taken care of me and my family. And I only come here because of him. More

The absolute worst customer service. No one communicates at this location. Not one person in customer service OR the actual service line (not on property) could tell me if I need an appo No one communicates at this location. Not one person in customer service OR the actual service line (not on property) could tell me if I need an appointment for a car wash. The most basic question cannot even be answered. This is the 3rd bad experience I have had with this dealership. More

I took my 2026 car because it was showing a problem with my breaks they gave it back said it was perfectly fine that same warning now pops up 10 times more than before I took it and now my check engine ligh my breaks they gave it back said it was perfectly fine that same warning now pops up 10 times more than before I took it and now my check engine light is on so if u guys wanna trust the personnel here that’s on you but I can literally have a whole accident in my car and all they where able to do is tell me it was perfectly fine with no sort of explanation. More

Great sales team, They are so easy to work with and schedule around for test drives. Thank you so much for our new car schedule around for test drives. Thank you so much for our new car More

I’ve bough many cars in the past with Toyota and this was by far the worst experience I’ve ever had. No communication, didn’t listen to anything I told them and to top it off the financing manager was the ru by far the worst experience I’ve ever had. No communication, didn’t listen to anything I told them and to top it off the financing manager was the rudest finance manager I’ve ever dealt with. Pushed me to get extras I didn’t want to and kept going back and forth with me of why I should even though I said no many times. I ended up with something I didn’t want which I’m glad I can cancel regardless. I won’t be going back to this dealership again. More

Fast service and useful member. Got there at 10 for my appointment and was called 40 mins later that it was ready and they were packed today as well! Got there at 10 for my appointment and was called 40 mins later that it was ready and they were packed today as well! More

Excellent customer service from Javier Aguirre, as always. They even sent me a video of the mechanic working on my car and explaining the issues in detail. Very satisfied with the overall experience! always. They even sent me a video of the mechanic working on my car and explaining the issues in detail. Very satisfied with the overall experience! More

Both experiences have been terrible unlike other dealerships I’ve visited. Disappointing, advisers need better training in services and plans. dealerships I’ve visited. Disappointing, advisers need better training in services and plans. More