
Toyota Chula Vista
Chula Vista, CA
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got no apology from setvice advisor or service manager after i had to return vehicle to dealer b/c technician who performed oil change hours earlier was careless in securing plastic protective covering fo after i had to return vehicle to dealer b/c technician who performed oil change hours earlier was careless in securing plastic protective covering for oil pan/drain plug, after oil chg, and while i was driving home, protective covering dropped and was scraping/drug against street pavement. asked service advisor to inform service manager what happened since i would be contacting him. thus far, no call from service manager. i spent three extra hours waiting for the covering to be secured correctly on top of the almost 5 hour wait for the vehicle to be serviced. i have been a loyal customer at this toyota chula vista dealer for ten years-somebody needs to make this right. More
On the day that I and my brother coming to the dealership Liz helped us a lot to get the right car for us and worked everything to our necessities, thanks to all Toyota staff that help us too Liz helped us a lot to get the right car for us and worked everything to our necessities, thanks to all Toyota staff that help us too More
Kevin is really great. He cares, he’s communicative, he tries to help with solutions. My car gave them so many problems, but Kevin kept such a positive attitude and the tea He cares, he’s communicative, he tries to help with solutions. My car gave them so many problems, but Kevin kept such a positive attitude and the team did what they could for me! I’m grateful for their kindness. More