Toyota Chula Vista

Fast, honest and friendly staff. I only waited 5 minutes during peak time. Thank you! I only waited 5 minutes during peak time. Thank you! More

I brought my car for service the other day and talked to Melissa. She was very kind and helpful throughout the process. There were no misunderstandings. I was easily notified of when my car was ready to be Melissa. She was very kind and helpful throughout the process. There were no misunderstandings. I was easily notified of when my car was ready to be picked up and possible issues. I recommend working with Melissa if you're visiting this dealership. More

La atención a clientes, es buena. La atención de los asistentes de servicio, es muy buena. La atención de los asistentes de servicio, es muy buena. More

I brought my Toyota venza in for the oil change. My service advisor was very professional. The dealership provided Lyft service to drop me off at my home. Everything went smoothly. I’ll always come My service advisor was very professional. The dealership provided Lyft service to drop me off at my home. Everything went smoothly. I’ll always come to this dealership for service. More

I had an appointment to get an oil change. My appointment was for 12 noon, I had some extra time so I showed up a bit early at 11:00 a.m. When I dropped my car off I was told that the car woul My appointment was for 12 noon, I had some extra time so I showed up a bit early at 11:00 a.m. When I dropped my car off I was told that the car would be ready by about 1:30. I also advised the representative that took my keys and all my information that I had a coupon for the oil change. I left and returned at 2:00 p.m. when I returned they said the car was not ready and would not be ready until 3:30 p.m.. since I was dropped off I sat in the waiting room at 3:40 p.m. the service writer came to me in the waiting room and said it would be another 45 minutes. Fortunately it was not another 45 minutes but it was another 20 minutes. When I went to go pay the service writer said the coupon I had was not acceptable because it was for oil that was a specialty oil only. I then pointed out on the coupon that it explicitly said it was not for specialty oils. When I tried to point this out the service writer argued with me we had a disagreement back and forth and she finally decided to give me the price that was on the coupon. The overall time it took to get an oil change was over 5 hours and I had a coupon for $59. I could have gone to Valvoline oil change for $110 and it would have taken 15 minutes. In the future I will not spend 5 hours in an attempt to save $50 my time is worth far more than the $10 an hour I have to wait. This is completely unacceptable. More

They have good offers. Excellent and professional staff. They have a lot of options for what you're looking for. Excellent and professional staff. They have a lot of options for what you're looking for. More

Courteous, took the car in relatively quick, And was done also pretty quick , service is great done also pretty quick , service is great More

This dealership is excellent! Customer service is always reliable, when they tell you something will be done at a specific time, it always is, and they all go above and beyond to Customer service is always reliable, when they tell you something will be done at a specific time, it always is, and they all go above and beyond to give the best experience. The best toyota in SD! More

Overall is a good dealership. Customer is very good. I have purchased 5 cars from Toyota chula vista and all experiences have been great. Service center is good. Customer is very good. I have purchased 5 cars from Toyota chula vista and all experiences have been great. Service center is good. More

Javier did an outstanding job in dealing with my RAV4 recall issue, and the lack of parts for that recall. recall issue, and the lack of parts for that recall. More