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Toyota Carlsbad Parts & Service
Carlsbad, CA
859 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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860 Reviews of Toyota Carlsbad Parts & Service
October 31, 2019
Excellent service! The job is done well and people who work in Carlsbad are very friendly. Katarina Nunley and Aubrey Ravelo filled in my needs and give good recommendations. Thanks! work in Carlsbad are very friendly. Katarina Nunley and Aubrey Ravelo filled in my needs and give good recommendations. Thanks! More
by SF
Employees Worked With
Katarina Nunley: excellent!
October 31, 2019
Conscientious, personable customer centered. Very comfortable waiting space with many amenities. Service writers are competent and good natured.Ken McDonald was very helpful and considerate. comfortable waiting space with many amenities. Service writers are competent and good natured.Ken McDonald was very helpful and considerate. More
by John2018
Employees Worked With
Ken McDonald, Amber Morris
October 29, 2019
Good service. I could have received more details regarding the overall services performed. Rep was somewhat knowledgeable but good customer service manner. The truck is running better. regarding the overall services performed. Rep was somewhat knowledgeable but good customer service manner. The truck is running better. More
by Jnovak629
Employees Worked With
Amber Morris
October 29, 2019
The service department at Toyota Carlsbad delivers fast, honest, professional service from check-in to check-out. They have been my trusted dealership since 2005. honest, professional service from check-in to check-out. They have been my trusted dealership since 2005. More
by Margie T.
Employees Worked With
Kevin Laird, Service Advisor, 5 stars; Sales Rep: Vanessa McCormick, 5 Stars, Amber Morris
October 23, 2019
Excellent service Called TC about 12:30pm. Made a sane day appt for a 25000 check. Check in staff were helpful and clear in describing work to be completed, including t Called TC about 12:30pm. Made a sane day appt for a 25000 check. Check in staff were helpful and clear in describing work to be completed, including time line. within the time frame, the car was ready. The service attendant explained the details of the service, Toyota car care, and the next steps. pleased with Toyota Carlsbad Service staff. More
by TC
Employees Worked With
Katarina Nunley
October 16, 2019
Tires checked out and more Quickly assessed the problem and instructed how to prevent it for future. Still great to confirm no nails or holes. Facilities were clean and organi Quickly assessed the problem and instructed how to prevent it for future. Still great to confirm no nails or holes. Facilities were clean and organized. Staff super friendly. More
by Maia
Employees Worked With
Kimberly
October 16, 2019
Great service Service department works like a well-oiled machine. These guys are fast and efficient. They even have a shuttle that takes you to the local outlet mal Service department works like a well-oiled machine. These guys are fast and efficient. They even have a shuttle that takes you to the local outlet mall so you can shop while your car is being worked on. I had James B as my rep and he was fantastic! More
by Kd2019
Employees Worked With
James Brady
October 15, 2019
5 ***** to the service dept. My experience with service has always been fabulous!Dave,was very informative and helpful! He answered all questions I had..I am and,will always be a My experience with service has always been fabulous!Dave,was very informative and helpful! He answered all questions I had..I am and,will always be a,Toyota customer! ! More
by Roselinda.
Employees Worked With
Dave,my service guy.
October 10, 2019
This was another excellent experience at Toyota of Carlsbad. Codey did a great job of overseeing the service and having the car ready as promised. Carlsbad. Codey did a great job of overseeing the service and having the car ready as promised. More
by Jim in Vista
Employees Worked With
Codey Fedder
October 09, 2019
5 month, 5,000 mile service The service provided exceeded my expectations. Every person I encountered was helpful and gracious. The service was efficient and timely. Noah was The service provided exceeded my expectations. Every person I encountered was helpful and gracious. The service was efficient and timely. Noah was particularly helpful, giving me very thorough explanations and notifying me when the car was ready. More
by Abby
Employees Worked With
Noah
