Toyota Carlsbad Parts & Service

Made an appointment for oil change and rotation. Only to find out after 5 people helped us and taking time off work nothing was done. They said at pickup service wasn’t needed and to return in 6 months. Why find out after 5 people helped us and taking time off work nothing was done. They said at pickup service wasn’t needed and to return in 6 months. Why didn’t the 5 people checking us in tell us and let us move on. Instead we were texted 20 minutes later stating our service was done….. Nope! More

Nicole helps me a lot...quick fast and on time...Really Nicole helps me a lot...quick fast and on time... Really appriciated with her time...she explain everything what happen to my car and the solution Nicole helps me a lot...quick fast and on time... Really appriciated with her time...she explain everything what happen to my car and the solution More

Very professional and with my best interests at heart. Could not have been better! I waited comfortably in the lounge and the service was completed in the estimated time. Could not have been better! I waited comfortably in the lounge and the service was completed in the estimated time. More

very nicely done. timely. efficient. exactly as promised. Abel was knowledgeable and polite. Super service. I will be back for my next service appointment. Killer! promised. Abel was knowledgeable and polite. Super service. I will be back for my next service appointment. Killer! More

Dave Ramstad is a very professional Service Rep. He always discusses what work is necessary and which is optional. He sets up a timely appointment, informs me of the cost ahead of time and he follows always discusses what work is necessary and which is optional. He sets up a timely appointment, informs me of the cost ahead of time and he follows through if any issues arise. He always checks to see if warranties apply. He gives excellent customer service each and every time. More

D. Ramstad was very professional and I had exceptional service. Follow-up was the best ever. Car was in shop a week. He notified me each day regarding progress. service. Follow-up was the best ever. Car was in shop a week. He notified me each day regarding progress. More

Always a great experience. Easy online set up and drop off. Thank you! off. Thank you! More

Super fast service.Mitch was very helpful and I and the lounge was very clean. lounge was very clean. More

Nicole is awesome. She is a rock star. Always advises of completion of work and updated status. I highly recommend Toyota Carlsbad to all. Thank you completion of work and updated status. I highly recommend Toyota Carlsbad to all. Thank you More

3hours for an oil change. They did full inspection. I had a question when picked up and told to just the the bill. Not acceptable. a question when picked up and told to just the the bill. Not acceptable. More