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Town East Ford
Mesquite, TX
2,828 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money.
Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores!
So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power.
Come experience the Town East Ford Difference where:
You and your needs come first!
We treat you like family. Here, you are among friends.
We take care of you long after you drive away.
We offer 24/7 Roadside Assistance on all our New vehicles.
We provide Free Shuttle Service (within a certain radius).
You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including:
A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office.
You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom.
And that's just the beginning!
Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or
Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150
Click here for Directions
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,828 reviews
August 15, 2024
Worst experience. I liked a car online, and when I went to go see if the first time I was handled with a lady who could care less about me buying. However I liked the I liked a car online, and when I went to go see if the first time I was handled with a lady who could care less about me buying. However I liked the car. (keep in my mind I have a lot of experience w car buying). Anyways, my family loved the car enough to come back the second day. It was a USED car. Also pretty expensive, but still decided to buy it because we couldn’t find that color anywhere. Anyways, after we loved it, and was informed the price will be only book value + tax and title, we agreed. Dealer decided to add an extra “dealer fee” worth over $2,000. And said that the payment is fixed, and no way it will be lowered (before even running my credit). Anyways knowing much about car buying (have a business w cars), the dealer refused to remove that “dealer fee” from a used car. I’ve never had a dealer fee from any other dealer with a USED vehicle. We spoke to the manager about situation, and he was very rude. Said either pay the price or leave. After the way he spoke to my family we decided to leave. Exactly 3 days later the sales rep calls and decides that the fee can be removed and we only will pay book value. No thanks. Why was the manager so rude and now when the car isn’t selling you decide to work with me? After humiliating us? Never buying from them again! Always go to a bigger dealer with more worth ethic. I bought a nicer vehicle for the SAME price as an older. More
by Sana H.
August 15, 2024
Check in was fast, oil change and tire rotation was performed as expected. Thanks for the service performed as expected. Thanks for the service More
by HICKS253
Verified CustomerEmployees Worked With
August 14, 2024
Quick and easy. All I’m looking for in an oil change. Good service too All I’m looking for in an oil change. Good service too More
by Lpu214
Employees Worked With
August 14, 2024
Jim in the service department did an excellent job of getting a tail light replaced and stain inspection done and a very timely manner. Always appreciate his hard work and dedication at Town East Ford. getting a tail light replaced and stain inspection done and a very timely manner. Always appreciate his hard work and dedication at Town East Ford. More
by keburnam
Employees Worked With
August 14, 2024
Coming into the dealership was very pleasant. Always greeted walking through the doors and in the parking lot. Diana M. was amazing! Being right by my side every step in of the way, very communic Always greeted walking through the doors and in the parking lot. Diana M. was amazing! Being right by my side every step in of the way, very communicative as well! One of the best interactions I had when going to a dealership that week. Would definitely recommend her to family and friends when they are in the market for a vehicle. More
by Melody A. Gutierrez
Employees Worked With
August 13, 2024
I have been a long-time customer of Town East Ford. For dependable five-star service, choose Town East Ford! For dependable five-star service, choose Town East Ford! More
by Ed G.
August 12, 2024
Service center is terrible. Despite an appointment it took 5.5 business days for them to even look at the car. When we brought it in we told them we needed it back by a certai Despite an appointment it took 5.5 business days for them to even look at the car. When we brought it in we told them we needed it back by a certain date and of course we needed it back before they could even order the necessary parts. Customer service is non-existent as it seemed like I was the one having to chase them down. More
by CSEANMC
Employees Worked With
Erica
August 10, 2024
Blake was phenomenal and Dallas did a great job helping me get this vehicle today me get this vehicle today More
by Jermainecastillo3224
