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Tower Honda of Longview - Service Center

Longview, TX

4.7
502 Reviews

502 Reviews of Tower Honda of Longview - Service Center

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August 26, 2023

They always do a great job! We appreciate Mr Gary and all in the service department. More

by chickys1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

I live out of town and came in for a dealer originated recall repair, I had to wait and was not given the option of a loner could do better. More

by LBSONSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

Was very helpful getting a new battery for my car even though I didn’t have an appt. More

by JENNIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

The service representatives are very courteous and take time to understand the issues and thoroughly explain what they did to your car. More

by SAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Gary Carson is a great service advisor. Very helpful and willing to work me into their schedule whenever my CRV or Civic needs service. I enjoy working with him. More

by DWRAGLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Awesome This is the best experience I have ever had. It was awesome. The service department at Tower Honda is the best experience I have ever had. It was awesome. More

by KENBACHUS
Recommend Dealer
Yes
Employees Worked With
Ken
August 21, 2023

This person when I arrived seemed a little too occupied to want to deal with me. They also informed me that I could not get the services performed that I was scheduled for. This was upsetting being that th More

by a_d_marine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Shannon was awesome and listened to my concerns and took care of my issues. Friendly and welling to help. More

by a.crist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

Great service; nice people work there. Nice salesman. My husband is a mechanic at Tower Honda. More

by BUTTRFLY0800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pirom Pruski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse walker
August 13, 2023

I had two manufacturers recalls on my 2021 Pilot. I was having a regular oil change done and Gary scheduled the the recall work before I even received the letter from Honda Corporate! The whole servi More

by lstaggs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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