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Tower Honda of Longview - Service Center

Longview, TX

4.7
453 Reviews

453 Reviews of Tower Honda of Longview - Service Center

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October 27, 2024

Shannon has always given Excellent customer service, reviewed orders in detail, follow up and kept us updated on maintenance schedules. Best staff ever. More

by ED_RANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrard Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naaman Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cornelius Braxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bachus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Delatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Cartwright
October 26, 2024

The service employees where very nice and pleased with the service completed on my car. More

by derriknash73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Smith
October 26, 2024

Staff friendly, service was good. No problems and an overall good experience. I’ll be back. More

by jmbaldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

This dealership has been very efficient and kind to its patrons. Every time I have had my car serviced, they have been prompt. More

by BJMMWILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

I cannot express how comfortable I am to walk into this dealership. The relationship from sales to service is like dealing with someone you have known and trusted for a long time. Pirom, who helped us w More

by HELLOFROMJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pirom Pruski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

They go above and beyond to help you. They are always polite. Won't purchase a car from anyone else. More

by DMBLACK60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelius Braxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Levra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pirom Pruski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Magness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Cartwright
October 18, 2024

I’m not sure about the service workers level of skill to work on Honda vehicles. Some of the workers skills seem inadequate or not qualified to make repairs. More

by KANGELIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Great team, very happy with the service and the welcoming atmosphere. Happy to work with them again. More

by John D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

I spoke with Valentine and he was very efficient , courteous, And helpful. Y’all are very lucky to have employees like him. More

by bopman25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentine
October 12, 2024

Tower is the best and Shannon and Rob also there are a few stinkers in the answering and assignment but very few probably 2 More

by SUSAN-TORRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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