Tower Honda of Longview - Service Center

My service advisor was amazing he always is but after having to come back to longview all the way from shreveport for a second time cause when i came in for an alignment it was not fixed properly i had t having to come back to longview all the way from shreveport for a second time cause when i came in for an alignment it was not fixed properly i had to wait over 2 hours for a realignment which shouldn’t take that long at all. Then was told i had a gash in my tire and my rim was messed up on the inside but why wasn’t that brought to my attention when i had my oil change last month?.. when i mentioned i need an alignment cause of an accident i had, then it wasn’t brought to my attention till after not the first alignment but the second one. this last visit really disappointed me. More

As far as I can tell everything went ok. I guess it is ok they put enough hours on it and looks ok I guess it is ok they put enough hours on it and looks ok More

Was not pleased with the repairs done on my car. Had to take it back. Had to take it back. More

I have been very pleased with sales, financial and especially the service department. Carlus in sales has been really great. Shannon in the service department is totally awesome. especially the service department. Carlus in sales has been really great. Shannon in the service department is totally awesome. More

Great service, fast check in and out! The waiting area was very comfortable and I appreciated the complimentary water. The waiting area was very comfortable and I appreciated the complimentary water. More

It was the best experience at a dealership service department that I have ever had! department that I have ever had! More

The ratings speak for themselves. Having to do this is why people hate surveys. Keep it simple Having to do this is why people hate surveys. Keep it simple More

Mr. Matthew Valentine took excellent care of our car. He is definitely an asset to this dealership! We recommend Tower Honda and thank you again for looking out for our cars'! is definitely an asset to this dealership! We recommend Tower Honda and thank you again for looking out for our cars'! More

My car broke down in Longview they fixed me up in one day!! Awesome service and very friendly!! day!! Awesome service and very friendly!! More

All the people I encountered were friendly and professional at Tower Honda. I would definitely recommend them! professional at Tower Honda. I would definitely recommend them! More