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Tower Honda of Longview - Service Center

Longview, TX

4.7
455 Reviews

455 Reviews of Tower Honda of Longview - Service Center

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August 28, 2023

The service employees are always friendly and do a great job. They always let me know exactly what service was performed on my CRV and the service that will be needed in the near future. More

by roger.reneau
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

Everyone in service department was attentive, courteous and professional. I was informed throughout about the status of my car and how much longer the wait would be. More

by ljllpt02
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sky
August 26, 2023

Very good dealer ship to work with. .would recommend to others. Have bought three cars from yhem More

by THE-MEEKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cornelius Braxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

They always do a great job! We appreciate Mr Gary and all in the service department. More

by chickys1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

I live out of town and came in for a dealer originated recall repair, I had to wait and was not given the option of a loner could do better. More

by LBSONSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

Was very helpful getting a new battery for my car even though I didn’t have an appt. More

by JENNIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

The service representatives are very courteous and take time to understand the issues and thoroughly explain what they did to your car. More

by SAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Awesome This is the best experience I have ever had. It was awesome. The service department at Tower Honda is the best experience I have ever had. It was awesome. More

by KENBACHUS
Recommend Dealer
Yes
Employees Worked With
Ken
August 22, 2023

Gary Carson is a great service advisor. Very helpful and willing to work me into their schedule whenever my CRV or Civic needs service. I enjoy working with him. More

by DWRAGLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2023

This person when I arrived seemed a little too occupied to want to deal with me. They also informed me that I could not get the services performed that I was scheduled for. This was upsetting being that th More

by a_d_marine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
3.0
This rating includes all reviews, with more weight given to recent reviews.
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