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Tower Honda of Longview - Service Center

Longview, TX

4.7
454 Reviews

454 Reviews of Tower Honda of Longview - Service Center

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October 16, 2023

Shannon is always courteous and helpful. She insured that when I bring my car in the experience is good. The work is accurate and everyone is helpful More

by clark.vicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

It took over 2 hours for a quick service oil change and didn't get washed. More

by db4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2023

Gary Carson is outstanding. He is always courteous, professional, competent, and a caring. He makes a service appointment very easy. More

by BradWyatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius
October 15, 2023

Very friendly, helpful and knowledgeable about the problem. Always helpful in finding information about discounts and coupons. More

by VONREESE90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2023

We will only buy from Tower Honda. After going to other Honda dealers for our 1st Honda years ago, we were so impressed with Carlos and Brian we bought from them and have only bought f More

by SCERVANTEZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2023

Everything went well. Tires and oil change. Wait time seemed a little long with appointment More

by TRINDAKAY
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

Everything went smoothly with this service. Nice and comfortable customer waiting area. Everything was explained well before and after the service. More

by CSPUCKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

The service dept was very efficient. The staff is friendly and knowledgeable. The entire area was clean. More

by JOYK50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

She was very courteous and helpful and took care of my needs in a timely manner More

by mimi.patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

Excellent service even without appointment, they fixed my tire and checked it all out. Many thanks More

by JSTEBBINS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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